Access Guide
Introduction
- Services / facilities within the building include a restaurant, bar and boutique hotel.
- Related link Browns at the Quay Boutique Hotel.
- Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/browns-at-the-quay-boutique-hotel
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Worcester Foregate Street.
Opening Times
- Monday 07:00 - 21:00.
- Tuesday 07:00 - 21:00.
- Wednesday 07:00 - 21:00.
- Thursday 07:00 - 21:00.
- Friday 07:00 - 21:00.
- Saturday 07:00 - 21:00.
- Sunday 08:00 - 21:30.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Copenhagen Street.
- The car park is located in Copenhagen Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 250cm x 510cm (8ft 2in x 16ft 9in).
- On street Blue Badge parking is located in Hood Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Restaurant Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 129cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is portable.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 120cm (3ft 11in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
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Comments
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- There is seating with armrests available in the reception area.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the bar and restaurant.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking
- The following information is for the restaurant/bar.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 7m (7yd 1ft) from the restaurant entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 103cm (3ft 5in).
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Fine Dining.
Level Change (Additional Seating and Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left hand side of the main restaurant.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is not a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are additional seating.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left hand side of the restaurant.
- The female and male toilets are approximately 18m (19yd 2ft) from the restaurant entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located between the two sets of doors at the main entrance.
- The shared toilet(s) is/are approximately 1m (3ft 3in) from the restaurant entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the shared standard toilet.
- The height of the baby change table once extended is 99cm (3ft 3in).
Accessible Toilet
- Accessible toilet facilities are not available.
Level Change (Shared Standard Toilet)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the doorway to the shared standard toilet.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grassed areas surrounding the building.
- A member of staff trained in BSL skills is not normally on duty.