Access Guide
Introduction
- Related link Careers Service.
- Https://www.accessable.co.uk/venues/careers-service-aberdeen
- Related link Student's Infohub.
- Https://www.accessable.co.uk/venues/infohub
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Comments
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- Services include:.
- Ground Floor: Computer room, Information Services, Union Brew cafe, Subway, shop, meeting rooms, quiet rooms, AUSA Office.
- First Floor: meeting room, HubGrub food court (Old El Paso, Chicago Town, Baskin Robins, cafes, coffee shop).
- Second Floor: Careers Service, Student Advice and Support Services.
Opening Times
- Monday 08:30 - 20:30.
- Tuesday 08:30 - 20:30.
- Wednesday 08:30 - 20:30.
- Thursday 08:30 - 20:30.
- Friday 08:30 - 20:30.
- Saturday 08:30 - 20:30.
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Comments
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- The opening times given apply to term time only.
- During vacation time, the opening times are Monday to Friday 08:30 - 17:30 and the Hub is closed on Saturday and Sunday..
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Aberdeen.
- The venue is not situated on a road which has a steep gradient.
- The nearest National Rail station is Aberdeen.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac and block paving.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
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- Parking is for staff permit holders and is located in scattered areas off Elphinstone Road, but Blue Badge holders are permitted to park here.
- The nearest campus car park is located by the Sir Duncan Rice Library building on Bedford Road.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 167cm (5ft 6in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 167cm (5ft 6in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Reception (Main Building)
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- There is a hearing assistance system.
- The type of system is a fixed loop.
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Comments
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- The reception is open 08:30-17:30 Monday to Friday.
Reception (AUSA Student Advice Centre)
- The desk/counter is 55m (60yd 5in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- The desk/counter is low (76cm or lower).
- The desk/counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in cafes on occasions.
- The lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Other Floors (First Floor)
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Steps
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- The floors which are accessible by stairs are 1 and 2.
- The stairs are located between the first floor Hub Grub food hall and second floor.
- There are 15+ steps between floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located to the rear of reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1 and 2.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is bright.
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Comments
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- This lift can be used for fire-evacuation. Please call 01224 272 063 for more information.
- There is also a staff lift available in the far corner 65m from the main entrance which offers a mirror to aid reversing.
- The lifts have hearing loops fitted.
Reception (Student Advice and Support Office)
- Student Advice and Support Office is located to the rear of the second floor.
- The desk is 42m (45yd 2ft) from the lift.
- Clear signage for the reception area is visible from the lift.
- There is step free access to this reception area, via lift.
- The lighting levels in the reception area are medium.
- The reception desk/counter is medium height (77cm - 109cm).
- There is a low section of the counter (76cm or below) available.
- There is not a clear knee recess beneath the low counter.
- The desk is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
Eating and Drinking (Ground Floor - Union Brew Coffee Bar)
- The following information is for the café.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 35m (38yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 50cm (1ft 8in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
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Comments
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- There is a Subway takeaway, a shop and computer room for internet access next to the cafe.
Level Change (Union Brew Coffee Bar)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is located to the right as you enter.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you enter.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- There are additional steps to the rear right of the raised area. as seen in photographs 5 and 6.
Eating and Drinking (First Floor - HubGrub)
- The following information is for the refectory.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 20m (21yd 2ft) from the lift.
- The distance between the floor and the lowest table is 42cm (1ft 5in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied.
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Comments
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- There are a number of different food outlets with a variety of food types including Baskin Robbins, Old El Paso, Tiki café, Grab-it grub, Italian grub, and
- Traditional grub.
Level Change (HubGrub)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is located to the rear right as you enter, leading up to the coffee shop.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the rear right as you enter, leading up to the coffee shop.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- There are a second set of similar steps immediately to the right as you enter as shown in photographs 5 and 6.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is Braille and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located to the right of reception as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 192cm x 247cm (6ft 4in x 8ft 1in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 92cm (3ft).
- There is a dropdown rail on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a medium colour contrast between the internal door and wall.
- The contrast between the external door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There are similar toilets in the same location on the first floor, except the accessible toilet only has a transfer space on the left hand side as you face the toilet.
- There are baby change facilities in the ground floor accessible toilet with a height of 95cm.
Accessible Toilet (Staff Only)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 53m (57yd 2ft) from the accessible entrance.
- This accessible toilet is located on the ground floor, in the far corner.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 148cm x 240cm (4ft 10in x 7ft 10in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 83cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a medium colour contrast between the internal door and wall.
- The contrast between the external door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Comments
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- There is an easy ramp at the entrance to this accessible toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
- There are male and female standard toilets facilities on the lower ground floor, the first floor and the second floor.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the right of the reception area as you enter.
- The female toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right of the reception area as you enter.
- The male toilet(s) is/are approximately 11m (12yd 1in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
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Comments
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- There are additional toilets in the same location on the first and second floors.
Standard Toilet(s) (Staff Only)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the ground floor, in the far corner.
- The female toilet(s) is/are approximately 58m (63yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the ground floor, in the far corner.
- The male toilet(s) is/are approximately 54m (59yd 2in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
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Comments
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- The standard toilets also contain staff lockers.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.