You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is on Glossop Road (B6069). If you are using SatNav the postcode for the hospital is S10 2JF.
  • Please be aware that Parking Charge Notices are in operation within the hospital grounds. This is to ensure that ambulances and other emergency services have free access to the hospital at all times. To avoid being issued with a Parking Charge Notice please make sure that your car is parked in a designated parking space. Parking is limited, so the hospital recommends using public transport if at all possible.
• By Bus View
  • Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus. A link to the relevant page has been provided in useful links 2 located below.
• Useful Links View
  • Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University). It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to the hospital.
  • Bus Routes.
  • To view the web page described above click here (opens in new tab).

You are on Hospital Parking (Multi-storey Car Park). Skip to the next section.

Hospital Parking (Multi-storey Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Outpatients Department on Service Road A.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 193cm (6ft 4in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 390cm x 550cm.
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the main Outpatients entrance on Service Road A.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays and at the front of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 108m (118yd 4in) from the main Outpatients entrance.

You are on Hospital Parking (Service Road A and B Parking). Skip to the next section.

Hospital Parking (Service Road A and B Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located to the front of the main Outpatient entrance on Service Road A and Service Road B.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 540cm (11ft 10in x 17ft 9in).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the main Outpatients entrance on Service Road A and to both sides of the main hospital entrance on Service Road B.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main Outpatients entrance and 29 metres from the main hospital entrance.
• Comments View
  • The parking on both Service Road A and Service Road B is for Blue Badge holders only and is free of charge.
  • There are also 10 minute drop off areas on both roads.
  • Temporary Changes to Service Roads A and B - June 2023
  • B road is currently closed to vehicles and there is no parking available for any patients/visitors. This includes Blue Badge bays.
  • A road currently has no Blue Badge bay parking.
  • Blue Badge bay parking is available outside minor injuries (approx. 10 minutes walk away) and in the multi-storey car park.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• The Patient Advice and Liaison Service (PALS) is located in the foyer on Level B of the Royal Hallamshire Hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main entrance.
• Hospital staff do receive disability awareness / equality training.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs, walking sticks, mobile hoists, hoist slings and adjustable beds.
• To obtain mobility aids please contact main reception.
• Additional hospital services link (new tab) - click here.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located directly ahead from the main entrance.
• The lift is approximately 25m (27yd 1ft) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
• Staff do not need to be notified for use of the lift.
• The clear door width is 140cm (4ft 7in).
• The dimensions of the lift are 160cm x 240cm (5ft 3in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are two banks of three lifts located on either side of the lobby.

You are on Other Floors (Main). Skip to the next section.

Other Floors (Main)

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• Steps View
  • The floors which are accessible by stairs are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Getting To (Ward E2). Skip to the next section.

Getting To (Ward E2)

• Ward E2 is/are located on Level E of the main hospital building.
• Access to Ward E2 is via the main hospital entrance.
• After entering the main Royal Hallamshire Hospital entrance on Level B, continue through the two sets of doors into the lift lobby. Take the lifts to Level E and on exiting Ward E2 is clearly signed.
• There is step free access, via lift, to Ward E2.
• Ward E2 is approximately 20m from the lift.
• There is a/are manual, heavy, double door(s) between the hospital main entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Reception (Ward E1 and E2). Skip to the next section.

Reception (Ward E1 and E2)

• The Ward E1 and E2 reception is located to the left on entering the Ward E1 and E2 entrance.
• The reception area/desk is approximately 3m (3yd 10in) from the entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step free access to the reception area/desk.
• The lighting levels at the reception area/desk are medium.
• The height of the reception desk is high (110cm+).
• There is sufficient space to write or sign documents on the desk.
• There is not a low section of the desk (76cm or below) available.
• There is not a clear knee recess beneath the low section of the desk.
• The desk is staffed.
• There is not a hearing assistance system.

You are on Entrance (Ward E1 and E2). Skip to the next section.

Entrance (Ward E1 and E2)

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• Entrance Details View
  • This information is for the entrance located on Level E.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The hand sanitiser is in a suitable position for wheelchair users.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 141cm.

You are on Opening Times (Urology Assessment Unit). Skip to the next section.

Opening Times (Urology Assessment Unit)

• Please contact the venue for details of opening times.

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• Comments View
  • Service is open from 20:00 to 08:00 the following morning from Monday to Thursday.
  • On Fridays it is open from 20:00 through to 08:00 on Monday morning.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an infectious diseases ward.
  • This is a shared ward.
  • There is/are 0 bay(s) available.
  • There is/are 17 side room(s) available.
  • There is/are 17 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 140cm (4ft 7in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 110cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 76cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives room for the ward.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does not have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is not sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The colour contrast between the walls and the floor in the side room is good.
  • The lighting levels in the side room are medium.
  • The width of the door opening into the ensuite is over 75cm.
  • There is a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
  • The colour contrast between the walls and the floor in the ensuite is good.
  • The lighting levels in the ensuite are medium.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on Level D.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on Level E.

You are on Washroom (Side Room). Skip to the next section.

Washroom (Side Room)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower and a toilet.
  • There is/are also 1 washroom(s) which has/have a bath.
  • The washroom surveyed is located in side room 13.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is an interchangeable between male and female washroom.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) inwards and outwards.
  • The door(s) is/are locked by a locking handle.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 75cm (2ft 6in).
  • The dimensions of the washroom are 283cm x 188cm (9ft 3in x 6ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 175cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 80cm.
  • As you face the wash basin the wall-mounted grab rails are on the right.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 157cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 143cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The cistern is close coupled and can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 173cm.
  • There is a flush.
  • There is a dropdown rail on the transfer side.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The height of the toilet roll holder is 95cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Ward). Skip to the next section.

Washroom (Ward)

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• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • The washroom surveyed is located on the right of the ward corridor.
  • The washroom surveyed is approximately 10m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • There is tactile signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a sliding bolt.
  • The door(s) is/are light to open.
  • The width of the door opening is 79cm (2ft 7in).
  • The dimensions of the washroom are 345cm x 240cm (11ft 4in x 7ft 10in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 170cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 89cm.
  • As you face the wash basin the wall-mounted grab rails are on the right.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 137cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The cistern is not close coupled and no padded back rest is provided.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 220cm.
  • The lateral transfer space on the right is 85cm.
  • There is a flush on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The height of the toilet roll holder is 110cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • The height of the side of the bath from floor level is 57cm (1ft 10in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is not a mixer tap.
  • There is not a shower over/for the bath.
  • There are wall-mounted grab rails available.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is poor.
  • The colour contrast between the internal washroom door and wall is poor.
  • The colour contrast between the dropdown rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the bath wall-mounted grab rails and wall is fair.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are bright.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Royal Hallamshire Hospital - Main Hospital Building link (new tab) - click here.
• Multi Storey Car Park link (new tab) - click here.