East Midlands Airport

East Midlands Airport
Castle Donington
Derby
Derbyshire
DE74 2SA

0871 919 9000

www.eastmidlandsairport.com/

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East Midlands Airport has been visited and assessed in person by a highly trained DisabledGo surveyor, who has looked at a whole range of accessibility features.

Below you will find the accessibility information for each area of the airport:

Getting here and parking

East Midlands Airport has 5 main car parks situated close to the airport; Long stay car parks 1,2,3,4 and 5. Other car parking facilities are available via Jet Parks who provide 2 additional car parks close to the airport. There is also a short stay car park, express car park, as well as meet and greet parking and rapid drop off parking. To provide extra guidance on getting from long stay car parks 1, 2 and 3 we have provided detailed route plan which can be found below.

To see information about the long stay car park 1 please click here

To see information about the long stay car park 2 please click here

To see information about the long stay car park 3 please click here

To see information about the long stay car park 4 please click here

To see information about the long stay car park 5 please click here

To see information about the Jet Parks car park 1 please click here

To see information about the Jet Parks car park 2 please click here

To see information about the short stay car park please click here

To see information about the express car park please click here

To see information about the meet and greet car park please click here

To see information about the rapid drop off parking please click here

To see information about the route from long stay car park 1 to the departure and check in hall please click here

To see information about the route from long stay car park 2 to the departure and check in hall please click here

To see information about the route from long stay car park 3 to the departure and check in hall please click here

To see information about the route from the express car park to the departure and check in hall please click here

Departures

For those departing from East Midlands Airport we have detailed accessibility information available to guide you through this process. Access guides are available to the departure/check in and security hall and cover all services available during this section of the journey through the airport, including: the escape lounge, passenger assistance lounge, passenger services and the prayer room. Additionally information is also available to all shops plus the restaurants and cafes situated throughout departures.

To see information about departures check in please click here

To see information about security please click here

To see information about the departures lounge please click here

To see information about departure gates 1-5 please click here

To see information about departure gates 9-17 please click here

To see information about departure gates 18-23 please click here

To see information about the passenger assistance lounge please click here

To see information about the passenger services please click here

To see information about the escape lounge please click here

To see information about the prayer room please click here

Eating and Drinking at Departures

Throughout the departure lounge the following restaurants and café’s are available where you can get food and drink.

To see information about Café Leon please click here

To see information about Frankie & Benny’s please click here

To see information about Grab and Fly please click here

To see information about Grab and Fly please click here

To see information about Pork & Pickle please click here

To see information about Castle Rock restaurant, Burger King and Flat White Café in the upper level please click here

Shopping at Departures

At the departure lounge there are plenty of shops for you to look around and pick up any last minute bits and pieces for your flight. In addition to the World Duty Free you also have WHSmith, Superdrug, Dixons, Accessorize, Cloud Spa, Traveller Fashion and a Travelex for all your foreign currency needs.

To see information about World Duty Free please click here

To see information about WHSmith please click here

To see information about Superdrug please click here

To see information about Dixons please click here

To see information about Accessorize please click here

To see information about Cloud Spa please click here

To see information about Traveller Fashion please click here

To see information about the Travelex at check in please click here

To see information about the Travelex in the departure lounge in please click here

Accessible Toilets and Changing Places Facility

East Midlands Airport has a changing place facility available in the departure lounge as well as many accessible toilets throughout the airport. Detailed accessibility information to each facility can be found below.

To see information about the accessible toilet at the check in hall please click here

To see information about the accessible toilet in departure gates 1-5 please click here

To see information about the accessible toilet in departure gates 9-17 please click here

To see information about the accessible toilet in international departures gate 18-23 please click here

To see information about the accessible toilet near WHSmith between security and World Duty Free please click here

To see information about the accessible toilet and Changing Places facility located near gates 9 and 10 and the Castle Rock restaurant please click here

To see information about the accessible toilet in the arrivals hall please click here

To see information about the accessible toilet in the arrivals hall by baggage reclaim belt 5 please click here

To see information about the accessible toilet in arrivals by international baggage reclaim belts 1-4 please click here

Arrivals

If you are arriving into East Midlands Airport the following access guide will be useful to you.

To see information about the arrivals hall click here

To see information about domestic arrivals and baggage reclaim belt 5 please click here

To see information about international belts reclaim belts 1-4 please click here

To see information about Flat White Coffee Club in arrivals please click here

To see information about the Travelex in arrivals please click here

Car Rentals

The following car rental providers are available: Avis Budget, Enterprise, Europcar and Hertz. There is also a detailed route plan to guide you from the arrivals hall to your car collection point.

To see information about Avis Budget car rental please click here

To see information about Enterprise car rental please click here

To see information about Europcar car rental please click here

To see information about Hertz car rental please click here

To see information about the route from the arrival hall to your car collection point please click here

We hope you find the information contained in these guides useful.