You are on Getting To The Hospital (Northern Manchester General Hospital). Skip to the next section.

Getting To The Hospital (Northern Manchester General Hospital)

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• By Road View
  • North Manchester General Hospital is located off Delaunays Road, Crumpsall. Follow signs from the A576 Middleton Road. Alternatively travel along the A664 Rochdale Road, turning onto Middleton Old Road, then onto Old Market Street until it becomes Delaunays Road. Access to the hospital site is also available off Crescent Road and Charminster Drive. The postcode for the sat-nav is M8 5RB.
  • The hospital has four building entrances, the Main Entrance on Crumpsall Way, Entrance 1 opposite Car Park 1, Entrance 3 (The Quad) and Entrance 4 both off Central Drive. Accident and Emergency has its own entrance off Central Drive. Patient and visitor parking areas are identified by green signage and are numbered 1 to 4. These numbers relate to the entrance they are nearest to. The nearest parking area for Accident and Emergency is Patient and Visitor Car Park 2. Drop off/pick up areas (orange signs) and some further small areas of patient and visitor parking, plus some Blue Badge parking are located near to the Main Entrance, Entrance 1 and Entrance 3 and some departments within the site itself. For Park House there are Blue Badge bays directly in front of the unit. The nearest main car park is Car Park 2.
• By Bus View
  • The hospital has good bus service links. The main bus services are the 42, 52, 53 and 118 with a further seven bus services serving numerous locations.
  • There is an onsite bus stop.
  • The main bus stop is located outside the main entrance of the hospital and there are several other smaller bus stops around the site located on Central Drive.
  • The main entrance bus stop is a glass shelter with bench seating set at 43cm high. There is space for a wheelchair to wait in the shelter although space is limited.
  • The route to the main entrance from the bus shelter could be difficult without assistance. There are obstacles such as Bus stop signposts and waste bins. There is a road to cross with dropped curbs to get to the main hospital entrance. There are small slight slopes on the route to the hospital main entrance from the bus stop. The distance is approximately 40 metres from the bus stop to the hospital main entrance.
• By Train View
  • The nearest mainline train station is Manchester Piccadilly Station. The station has step free access.
• By Tram View
  • North Manchester General Hospital is a short walk (5-10 mins) from both the Abraham Moss and Crumpsall Metrolink stops on the Bury line.
• Useful Links View
  • Walking Route map from Crumpsall Metrolink.
  • To view the web page described above click here (opens in new tab).
  • Go Northwest Buses.
  • To view the web page described above click here (opens in new tab).
  • Information on Stagecoach Buses.
  • To view the web page described above click here (opens in new tab).
  • Northern Railway.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (North Manchester General Hospital). Skip to the next section.

Getting Help and Assistance (North Manchester General Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on level 2 in Block C.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 624 0420.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• A limited number of wheelchairs are available at each hospital entrance.

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• Useful Links View
  • Car Parking Information link (new tab) - click here.

You are on Hospital Parking (Car Park 2). Skip to the next section.

Hospital Parking (Car Park 2)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located opposite the Accident and Emergency Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 165m (180yd 1ft) from the main entrance.
• Comments View
  • There are two blocks of Blue Badge Bays with 3 spaces each. They are located at either end of the car park.

You are on Hospital Parking (Entrance 3 Drop-Off and Blue Badge - Car Park 19). Skip to the next section.

Hospital Parking (Entrance 3 Drop-Off and Blue Badge - Car Park 19)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of Entrance 3.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 231cm x 470cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located clear bays within the car park.
  • There is not a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Entrance 3.

You are on Hospital Parking (Car Park 3). Skip to the next section.

Hospital Parking (Car Park 3)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located opposite Entrance 3.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 469cm (7ft 6in x 15ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 95m (103yd 2ft) from the Entrance 3.
• Comments View
  • At the time of survey, car park 3 was closed and is being converted to a multi-storey car park.

You are on Getting To (Occupational Therapy). Skip to the next section.

Getting To (Occupational Therapy)

• Occupational Therapy is/are located on Level 2, Block D.
• Access to Occupational Therapy is via the Entrance 3.
• Enter via Entrance 3, turn left and follow the corridor down into Block D. Once in Block D the entrance to Block D stairs will be on the left. Go through the door and the entrance to Occupational Therapy is straight ahead.
• There is step free access to Occupational Therapy.
• Occupational Therapy is approximately 25m from the Entrance 3.
• There is a/are manual, double door(s) which may be difficult to open between the corridor and department and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Entrance 3). Skip to the next section.

Outside Access (Entrance 3)

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• Entrance Details View
  • This information is for the entrance located to the centre of the hospital opposite Car Park 3.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 128cm .
  • There is an intercom.
  • The height of the intercom is 128cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 115cm (3ft 9in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 198cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 200cm.
• Ramp/Slope Details View
  • The ramp/slope is located ahead as you enter the first set of doors.
  • The ramp/slope gradient is slight.

You are on Entrance (Block D Entrance). Skip to the next section.

Entrance (Block D Entrance)

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• Entrance Details View
  • This information is for the entrance located on level 2, Block D.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 128cm.

You are on Reception (Occupational Therapy). Skip to the next section.

Reception (Occupational Therapy)

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• Reception View
  • The reception point is located to the right as you enter via the department entrance.
  • The reception point is approximately 10m (10yd 2ft) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Department / Service (Occupational Therapy). Skip to the next section.

Department / Service (Occupational Therapy)

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• Department / Service Access View
  • Occupational Therapy is located on level 2, Block D.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 78cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; consultation rooms, a main reception, accessible toilet facilities for everyone, treatment rooms and a waiting room/area.
  • There are 1 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
  • Standard toilet facilities are located located on level 2, Block D.

You are on Consultation / Treatment Room (Splint Room). Skip to the next section.

Consultation / Treatment Room (Splint Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Splint Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 79cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet(s) (Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the department.
  • This accessible toilet is approximately 15m from the reception.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 92cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 167cm x 187cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 123cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 98cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and clinical waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 164cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 116cm.
  • The shelf is not located where it is reachable.
  • The toilet has a covered cistern.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 97cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 87cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located on level 2, Block D.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• North Manchester General Hospital Block A, B, C link (new tab) - click here.
• North Manchester General Hospital Block D, E, F and G link (new tab) - click here.
• North Manchester General Hospital Block H, I, J and K link (new tab) - click here.