Mulberry Place, 5 Clove Crescent, London E14 2BG
020 7364 5000
Guide Last Updated: 31/05/2021
Monday 08:00 - 20:00.
Tuesday 08:00 - 20:00.
Wednesday 08:00 - 20:00.
Thursday 08:00 - 20:00.
Friday 08:00 - 20:00.
There is not a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Limehouse.
The nearest underground station is Canning Town.
The nearest DLR station is East India.
The venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is Visitors Car Park.
The car park is located off Clove Crescent.
On street marked Blue Badge bays are not available.
Clearly signed and / or standard marked parking bays are not available.
There is not a designated drop off point.
This information is for the entrance located at the front of the building.
There is level access into the venue.
The main door(s) open(s) automatically.
The automatic doors are push pad activated.
The door(s) is / are single.
The width of the door opening is 100cm (3ft 3in).
The desk/counter is 9m (9yd 2ft) from the main entrance.
There is level access to the desk/counter from the entrance.
The desk/counter is high (110cm+).
The desk/counter has a low (76cm or lower) section.
The lighting levels are medium.
There is a hearing assistance system.
The type of system is a fixed loop.
Staff are trained to use the system.
There is level access to the service(s).
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are varied.
Photographs 3, 4, 5 and 6 show the barriers to enter and exit the lift area for other floors.
The barriers to enter are 58cm in width and are opened via a swipe card or via the reception counter.
The barriers to exit are 140cm in width and double as the accessible entrance for wheelchair users.
These barriers are opened via swipe card swipe or by the reception counter.
There are 26 meeting rooms available in total.
These are mainly on the ground floor, with 2 available on other floors which are rarely used.
The meeting room surveyed was MG15 and this is located in the corridor to the left as you enter from the main entrance, opposite the main reception.
The door to enter the meeting room is single, opens away from you (push), is heavy and has a clear width of 84cm in width.
There is room for a wheelchair to manoeuvre.
The chairs in the room have armrests on both sides and are on wheels.
The desk is 70cm in height.
There is a fixed hearing loop available in this meeting room.
There are fixed hearing loops in most meeting rooms.
The following information is for the café.
The café is located on the right as you enter from the main entrance, just after the main reception.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
No tables are permanently fixed.
No chairs are permanently fixed.
Some chairs have armrests.
The nearest table is approximately 28m (30yd 1ft) from the main entrance.
The standard height for tables is 73cm.
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
Menus are wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
There is a lift for public use.
The lift is located at the rear of the main reception desk.
The lift is a standard lift.
The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9.
The lift is approximately 18m (19yd 2ft) from the main entrance.
Staff do need to be notified for use of the lift.
The clear door width is 110cm (3ft 7in).
The dimensions of the lift are 155cm x 140cm (5ft 1in x 4ft 7in).
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within 90cm - 120cm from the floor.
The lift does not have Braille markings.
The lift does have tactile markings.
The lighting level in the lift is bright.
Accessible toilet facilities are available.
The toilet is not for the sole use of disabled people.
There is tactile, pictorial and written text signage on or near the toilet door.
This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
This accessible toilet is located in the corridor opposite the Mulberry Place Café.
There is level access to this accessible toilet.
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens inwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the accessible toilet are 164cm x 357cm (5ft 5in x 11ft 9in).
There is sufficient turning space in the cubicle for a wheelchair user.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 95cm (3ft 1in).
There is a dropdown rail on the transfer side.
There is a flush, however it is not on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not an emergency alarm.
Disposal facilities are available in the cubicle.
There is a/are female sanitary, general domestic waste and waste paper pedal bin disposal units.
There is not a/are not coat hook(s).
Wall mounted grab rails are available for the toilet.
As you face the toilet the wall-mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There is a mirror.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 7in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm (3ft 3in).
The height of the hand dryer is 103cm (3ft 5in).
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm (3ft 3in).
There is a wash basin.
The wash basin can be reached from seated on the toilet.
The wash basin is not placed higher than 74cm (2ft 5in).
The contrast between the external door and wall is good.
The contrast between the internal door and wall is good.
The contrast between the wall-mounted grab rail(s) and wall is good.
The contrast between the dropdown rail(s) and wall is good.
The contrast between the walls and floor is good.
The lighting levels are medium.
The female and male toilet facilities that were surveyed are located in the corridor opposite the Mullberry Place Café.
The female and male toilets are approximately 32m (34yd 2ft) from the main entrance.
Inside the venue, there is level access to the female and male toilets.
Lighting levels are medium.
Staff do receive disability awareness / equality training.
Documents are available in Braille.
Documents are available in large print.
A bowl of water can be provided for an assistance dog.
A member of staff trained in BSL skills is not normally on duty.
This service can be requested.
Home visits / services are available.