Town Hall

Mulberry Place, 5 Clove Crescent, London E14 2BG

0207 364 5000

katherine.fleming@towerhamlets.gov.uk

www.towerhamlets.gov.uk

Guide Last Updated: 10/05/2017

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Access Guide

  • Monday 08:00 - 20:00.

  • Tuesday 08:00 - 20:00.

  • Wednesday 08:00 - 20:00.

  • Thursday 08:00 - 20:00.

  • Friday 08:00 - 20:00.

  • Saturday Closed.

  • Sunday Closed.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Canning Town.

  • The nearest Dockland Railway Station is Blackwall.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Vistors Car Park.

  • The car park is located of Clove Crescent.

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

  • Blue Badge holders can park opposite the main entrance for up to 3 hours if booked in advance.

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  • This information is for the entrance located to the front of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 100cm (3ft 3in) wide.

  • There is a set of automatic revolving doors to the right of the single automatic door.

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  • The reception desk is 7m (22ft 12in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are medium.

  • There is not a hearing assistance system.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are medium.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 30m (33yd) from the main entrance.

  • The accessible toilet is located to the right as you enter.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 160cm x 357cm (5ft 3in x 11ft 9in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 95cm (3ft 1in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The hand dryer is 103cm (3ft 5in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located within the adapted toilet.

  • The height of the baby change table once extended is 87cm (2ft 10in).

  • Inside the venue, there is level access to the baby change facility.

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  • Standard toilets are available.

  • The female and male toilets are located to the right as you enter.

  • The female and male toilets are 32m (35yd) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are medium.

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  • Staff do receive disability awareness / equality training.

  • Documents are available in Braille.

  • Documents are available in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service can be requested.