Prestonpans Area Office

Aldhammer House, High Street, Prestonpans, East Lothian EH32 9SH

01620 827 827

customerservicespp@eastlothian.gov.uk

www.eastlothian.gov.uk

Guide Last Updated: 13/04/2017

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Access Guide

  • Monday 09:00 - 17:00.

  • Tuesday 09:00 - 17:00.

  • Wednesday 10:00 - 17:00.

  • Thursday 09:00 - 17:00.

  • Friday 09:00 - 16:00.

  • Saturday Closed.

  • Sunday Closed.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Prestonpans.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

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  • This information is for the entrance located on High Street.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are light.

  • The door opening is 156cm (5ft 1in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located from the pavement to the entrance.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • This information is for the entrance located on High Street.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 156cm (5ft 1in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located from the pavement to the entrance.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 110cm (3ft 7in).

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  • The reception desk is 2m (6ft 7in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • The desk has a lowered section.

  • Lighting levels are low.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are medium.

  • The hearing loop is fixed in the marriage room.

  • The photographs show the marriage room and the waiting area.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 5m (5yd 1ft) from the rear entrance.

  • This accessible toilet is located to the right as you enter the rear entrance.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a sliding bolt.

  • The width of the accessible toilet door is 76cm (2ft 6in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 166cm x 170cm (5ft 5in x 5ft 7in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is twist/turn.

  • There is not a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are not available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the right.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 54cm (1ft 9in).

  • There is a hand dryer.

  • The hand dryer can be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The height of the hand dryer is 126cm (4ft 2in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is poor.

  • The lighting levels are medium.

  • The asccessible toilet is also used as a standard unisex toilet.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service cannot be requested.

  • The photograph shows the garden area.

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