Plymouth Mayflower Visitor Centre

3-5 The Barbican, Plymouth, Devon PL1 2LR

01752 306330

barbicantic@plymouth.gov.uk

www.visitplymouth.co.uk

Guide Last Updated: 23/05/2018

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Access Guide

  • Monday 09:00 - 17:00..

  • Tuesday 09:00 - 17:00..

  • Wednesday 09:00 - 17:00..

  • Thursday 09:00 - 17:00..

  • Friday 09:00 - 17:00..

  • Saturday 09:00 - 17:00..

  • Sunday 10:00 - 16:00..

  • Monday 09:00 - 17:00..

  • Tuesday 09:00 - 17:00..

  • Wednesday 09:00 - 17:00..

  • Thursday 09:00 - 17:00..

  • Friday 09:00 - 17:00..

  • Saturday 10:00 - 16:00..

  • Sunday Closed.

  • There is a bus stop within 150m (164yds) of the venue.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • The car park is located in Quay Road.

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are available.

  • Standard marked parking bays are located in Southside Street.

  • There is not a designated drop off point.

  • The photograph shows the on street parking.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 136cm (4ft 6in) wide.

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  • There are steps to access this area / service.

  • The steps are located in the doorway.

  • There is / are 1 step(s) to the area / service.

  • The steps are clearly marked.

  • The steps are shallow.

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  • The reception desk is 4m (13ft 1in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are bright.

  • There is not a hearing assistance system.

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  • There is level access to the service.

  • This venue does play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

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  • The floors which are accessible by stairs are G-1-2-3.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on the left going up.

  • There is a landing.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is located to the left as you enter.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3.

  • The lift is 4m (13ft 1in) from main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 130cm x 170cm (4ft 3in x 5ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

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  • Exhibits cannot be audio described.

  • Tactile signage for exhibits is not available.

  • Braille signage for exhibits is not available.

  • Touch tours are not available.

  • The availability of touch tours does not depend on exhibition.

  • Video tours are not available.

  • There is not a hearing assistance system.

  • Concessions are available.

  • There is not a wheelchair to borrow.

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  • There are not accessible toilets within this venue designated for public use.

  • The nearest adapted and standard toilets are situated in a WC block opposite the building.

  • RADAR keys can be purchased from reception.

  • Standard toilets are not available.

  • Baby change facilities are not located within the venue.

  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.