City Library

Sir Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne NE1 8AX

01912 774 100

information@newcastle.gov.uk

www.newcastle.gov.uk/libraries

Guide Last Updated: 10/04/2018

Something changed?

Access Guide

  • Monday 10:00 - 19:00.

  • Tuesday 10:00 - 19:00.

  • Wednesday 10:00 - 19:00.

  • Thursday 10:00 - 19:00.

  • Friday 10:00 - 17:00.

  • Saturday 10:00 - 16:00.

  • Sunday 11:00 - 16:00.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Newcastle.

  • The nearest Metro station is Monument.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is NCP New Bridge Street.

  • The car park is located off New Bridge Street West.

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 230cm x 340cm (7ft 7in x 11ft 2in).

  • On street Blue Badge parking is located off John Dobson Street.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

1
2
  • This information is for the entrance located to the front of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 160cm (5ft 3in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 160cm (5ft 3in) wide.

1
  • This information is for the entrance located to the side of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 145cm (4ft 9in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are single width.

  • The door opening is 145cm (4ft 9in) wide.

1
  • The reception desk is 15m (16yd) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

1
  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are medium.

1
  • The floors which are accessible by stairs are level 1 - 6.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • The lighting level is medium.

1
  • There is a lift for public use.

  • The lift is located to the right of the enquiries desks.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are level 1-6.

  • The lift is 20m (22yd) from main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 89cm (2ft 11in).

  • The dimensions of the lift are 107cm x 210cm (3ft 6in x 6ft 11in).

  • There are separate entry and exit doors in the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

1
  • This library does not have a regular supply of books in Braille.

  • This library does have a regular supply of books in large print.

  • This library does have a regular supply of books in audio format.

  • There is an ordering service.

  • The library does have computers with accessible software.

  • Auxiliary aids are available for computer users.

  • A large text keyboard, large rollerball mouse and height adjustable table is / are available.

1
2
  • The following information is for the cafe.

  • Once inside, there is level access to the service.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 8m (26ft 3in) from the lift.

  • The distance between the floor and the lowest table is 74cm (2ft 5in).

  • The distance between the floor and the highest table is 74cm (2ft 5in).

  • Menus are wall only.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is varied hot and cold meals.

1
2
  • The facility is located on the second floor.

  • The facility is 12m (13yd) from the lift.

  • There is level access to the facility.

  • You do need a key for the facility.

  • It is a radar key.

  • The key can be obtained from the coffee shop.

  • The dimensions of the facility are 210cm x 335cm (6ft 11in x 10ft 12in).

  • The facility changing bench height is adjustable.

  • The facility changing bench is free standing.

  • The length of the bench is 175cm (5ft 9in).

  • The facility hoist is powered overhead.

  • The overhead hoist covers all areas in cubicle.

  • The sling is attached to the hoist by hook.

  • The facility toilet is corner.

  • The transfer space on the left as you face the toilet is 60cm (1ft 12in).

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rails are on the left.

  • The type of sink is fixed.

  • Wall mounted hand rails are available at the sink.

  • As you face the sink, rails are available on both sides.

  • Disposal facilities are available.

  • A privacy screen is not available.

  • Wide tear off paper roll is available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is available.

1
2
  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is Braille , tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is 20m (21yd 2ft) from the main entrance.

  • This accessible toilet is located to the left as you enter.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door weight is heavy.

  • The dimensions of the accessible toilet are 150cm x 310cm (4ft 11in x 10ft 2in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 77cm (2ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 103cm (3ft 5in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The height of the toilet roll holder is 105cm (3ft 5in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • There are accessible toilets on all levels within the venue.

1
  • Standard toilet facilities are available.

  • The unisex toilets are located to the left as you enter.

  • Unisex toilets are 20m (21yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the unisex toilet.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located on level 2.

  • The height of the baby change table once extended is 101cm (3ft 4in).

  • Inside the venue, there is level access to the baby change facility.

  • This is by lift.

  • There are standard toilets on all levels within the venue.

1
2
  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service can be requested.

  • There is a 24 hour vending machine available for books, cds and dvds.

  • The photograph shows the 24 hour vending machines.

1