You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Dundee.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Dundee.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 470cm (11ft 10in x 15ft 5in).
  • The nearest Blue Badge bay is 29m (31yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 31m (33yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are cobbles.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 125cm (4ft 1in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the path leading up to the castle wall.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading down to the entrance.
• There is/are 5 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).

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• Comments View
  • The slope has a cobbled surface, with a rounded camber to the centre.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is not a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the museum, reception, internal castle areas and toilets.
• Comments View
  • This is a spiral staircase.
  • There is a similar staircase at the rear.

You are on Reception (First Floor). Skip to the next section.

Reception (First Floor)

• The desk/counter is 3m (3yd 10in) from the stairs.
• There is not level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 16/04/2024.
• The hearing assistance system was not fully functional at the time of testing.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 16/04/2024.
• The hearing assistance system was not fully functional at the time of testing.
• This venue does not play background music.
• The lighting levels are good.

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• Comments View
  • There are single steps to most seating areas.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Touch tours are not available.
• Video tours are not available.
• There is a hearing assistance system.
• The hearing assistance system is a portable loop.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 16/04/2024.
• The hearing assistance system was not fully functional at the time of testing.
• There is not a wheelchair to borrow.

You are on Level Change (Upper Floors). Skip to the next section.

Level Change (Upper Floors)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to some upper floor exhibits.
• There is/are 1-2 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There are 3 deep, clearly marked steps with handrails on both sides leading up to the top floor viewing area.
  • There are 1-2 deep, clearly marked steps without handrails in front of the top floor viewing windows.

You are on Internal Castle Grounds. Skip to the next section.

Internal Castle Grounds

• There is a surface of loose chippings immediately beyond the entrance ramp and throughout most of a courtyard area.
• There are also some grass surfaces which have some steep slopes.
• There are several sets of steps around leading to different areas of the castle and battery.
• Some steps offer alternating handrails but most do not.
• There are some uneven slabs near a lower area of paving slabs.
• The battery areas mainly have a concrete surface.

You are on External Castle Grounds. Skip to the next section.

External Castle Grounds

• The castle and battery can be viewed externally before the cobbled entrance ramp from most sides.
• There is a grass surface directly in front of the castle with some easy slopes which become sandy with steep slopes down to the beach on the left.
• There are also some rocks in this area, although the beach can also be accessed elsewhere providing views of the castle and battery.
• There is a level tarmac surface to the path in front of the grass which leads around the harbour's edge on the right.
• There is a narrow concrete edge beside the grass to the battery on the right, beside the sea on the River Tay estuary.
• There are no barriers or handrails around any of the harbour edges here, although there is a wide path out to the nearby sun dial.
• There are barriers and large rocks near the harbour edges at the car parking areas.
• There are orange life rings located around the harbour.
• These public areas are open at all times.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the second floor gallery level.
  • The female and male toilets are approximately 2m (2yd 7in) from the stairwell.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • One member of staff is trained in sign language (unknown level).