• Exciting Changes to Your Accessibility Guide

    Do you spend hours planning a simple trip out? Do you have to call a venue before you visit? Have you ever arrived at your destination and found that access wasn’t what you’d been told? Do you end up going to the same old places? Does going somewhere new leave you feeling stressed and anxious?


    DisabledGo have worked for the last 18 years to try and solve these problems by providing detailed, accurate accessibility information. We want to take the chance out of going out. To give you the information and detail you need to work out if a place is going to be accessible for you.

    We know that the details can make all the difference, so we send our trained surveyors to visit all the places you will find on our website. They collect the facts – including measurements and photographs so you can be confident about visiting somewhere new.


    We are passionate about helping as many disabled people as possible, which is why we collect details on everything from toilets, to lighting, to noise levels. Last year we helped 1.5 million people – a record for DisabledGo – but we know that there are many more people out there who we could be helping, and to do that we’ll be making some changes.

    Later this year we’ll be launching a new website and mobile App, with exciting features all driven by feedback from our user community.

    You’ve told us that developing an App is the number one thing we can do to make a difference. The information you need will be at your fingertips, 24/7. Whether you are looking to check a fact or explore the area you’ll get the detail you need in an instant.

    We are halfway through the build of the App and website and have been involving our users from the beginning. We are also working in partnership with the Shaw Trust who will do further user testing, using a whole range of assistive technologies.

    With the new website and App will come a new name – AccessAble. We want our name to reflect what we do, but most importantly we want a name that all of our users can identify with – AccessAble is Your Accessibility Guide.

    As ever we’d love to have your feedback on these changes and we will be sharing regular updates as the project progresses – right now you can help by telling us what you’d like to see on our blog and in our newsletter in the future. We’ve created a very short survey, and we’d be grateful if you could complete it so that we can publish articles that really matter to you.

    https://www.surveymonkey.co.uk/r/35SZGJQ

    AccessAble – Know More, Go More

    Carrie-Ann Lightley

    Carrie-Ann Lightley

    Hi I'm Carrie-Ann Lightley, Marketing Manager at DisabledGo. I'll be uploading blogs and news for you all to read.

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