Kew Green Hotels partners with DisabledGo
Kew Green Hotels are now providing accessibility information through an innovative partnership with the UK’s most trusted Accessibility Checker DisabledGo. Kew Green Hotels as an operator of over 40 Hotels is now able to provide DisabledGo Access Guides, which contain detailed information on its venues’ accessibility for disabled people and their carers. The project represents an initial investment of over £40,000 and covers hotels situated through the U.K.
The DisabledGo team have personally visited and assessed over 40 Kew Green Hotels operated Holiday Inn, Holiday Inn Express and Courtyard by Marriott hotels. To be able to provide factual information about their accessibility, giving disabled guests and carers the confidence needed to independently decide to stay somewhere new.
The guides cover everything from lighting levels, to the number of accessible car parking spaces, to the provision of hearing loops, accessible toilets and accessible rooms. All this information and much more can be found via DisabledGo.com.
DisabledGo, a social enterprise, prides itself on engaging with hundreds of disability organisations each year to ensure that all the essential information is provided and is done so in as much detail as possible. The guides are pan disability and can therefore help anybody who has an access requirement; they will also be useful for parents with prams. Kew Green are committed to providing access information and have already begun work on integrating the information into their own website. This will mean that anybody looking to stay at a Kew Green Hotel will be able to find the information they need about accessibility before they plan their trip.
Barry Stevenson, chairmen at DisabledGo has made the following statement:
“We are delighted to be partnering with Kew Green to deliver trusted and detailed accessibility information for the hotels in the group. Our user community of over 1 million disabled people constantly remind us that Hotels are the most desired type of venue requiring detailed pan disability access information. We believe that Kew Green’s enlightened approach to providing this essential access information will greatly improve their guest experience from booking through to check-out, and sets a standard that other hotel groups should aspire to”
Neil Sewell, Managing Director of Kew Green Owned Hotels describes the partnership;
“In working in partnership with DisabledGo our aim is to offer genuine access to all, empowering our teams to deliver an outstanding guest experience with confidence. We are pleased to offer our guests now and moving forward, comprehensive pan disability information complied by DisabledGo which is respected, safe in the knowledge that it is focused on their needs, to improve their experience and choice whist staying or visiting our hotels throughout the UK.”
The guides are now live on DisabledGo and can be viewed here – https://www.disabledgo.com/organisations/kew-green
Kew Green Hotels
Kew Green Hotels was founded in 2001 with a single hotel. It is now one of the UK’s leading hotel management companies with 57 branded hotels in the portfolio, including – Hilton, Holiday Inn, Holiday Inn Express and Courtyard by Marriott hotels.
Working across the spectrum of hotel operations, from limited service through to luxury full service, Kew Green Hotels is set apart from the competition by owning and developing hotels, as well as managing assets on behalf of others.
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