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Ards Blair Mayne Wellbeing & Leisure Complex

1 Dairy Hall Lane, Newtownards, Co. Down, BT23 4DB

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Access Guide

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Introduction

  • Services / facilities within the building include a fitness suite, major pool, minor pool, children's splash pool, spa, Backlight Adventure Zone, soft play area, sports hall, studios, function and party rooms and Parklands Café.
  • Services / facilities within the grounds include outdoor adventure play area with a wheelchair swing, a sensory garden, wheelie park and pump track.
  • Comments View
    • HSC (Health and Social Care Services) use the studios in the venue for rehabilitation exercises.
    • The venue offers various courses including archery, yoga, trampolining and kayaking.
    • The venue also offers an active aging programme.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Bangor West.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • The car park is located at the front side and rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The nearest Blue Badge bay is 40m (43yd 2ft) from the Main Entrance.
    • The furthest Blue Badge bay is 70m (76yd 1ft) from the Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located at the rear of the venue.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • Photograph 8 shows the dropped kerb at the drop off point.
    • Photograph 9 shows the dropped kerb leading from the car park.
    • Photograph 10 shows the set down point at the front of the venue.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 157cm.

Reception

  • The desk/counter is 20m (21yd 2ft) from the Main Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • Comments View
    • The self-serve kiosks are located opposite the reception desk (photograph 4).
    • The lowest function on these machines is at a height of 127cm and the highest function is at a height of 177cm.
    • The car park payment machine is located opposite the reception desk (photograph 5).
    • The lowest function on this machine is at a height of 76cm and the highest function is at a height of 159cm.
    • There are also lockers for prams and pushchairs in this area (photograph 6).
    • There is a refreshments kiosk opposite the reception desk (photograph 7).
    • This kiosk is only open at the weekend during busy periods of the day.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Eating and Drinking (Parkland Café)

  • The following information is for the café.
  • The café is located to the right as you enter from the Main Entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 10m (10yd 2ft) from the Main Entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Swimming Pool (Minor Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 3 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is not a ladder type entrance into the water.
  • Comments View
    • There is also the major pool.
    • It was not possible to survey this pool on the day of the visit.

Swimming Pool (Children's Splash Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 3 steps.
  • The steps do not have handrails.
  • There is not a ladder type entrance into the water.
  • Comments View
    • Children must be accompanied by an adult in this area.
    • There are slides and water fountains in the pool.
    • There is a gate to access the pool area (photograph 7).
    • The gate opens towards you (pull) and is light.
    • This gate is 1m wide and opens with a sliding bolt.
    • There is bench seating at the pool side (photograph 8).

Soft Play Room

  • This area is 24 metres from the Main Entrance and is located in the reception area.
  • The doors to the area are double with one leaf locked.
  • These doors open automatically via push pad.
  • The doors open towards you and are 90cm wide.
  • The push pad is 1 metre high (photograph 3).
  • There are climbing frames, slides, and a soft ball pool available.
  • The tables are 72cm high.
  • Chairs without armrests are available.

Backlight Adventure Zone

  • This room is located in the reception area and is 25 metres from the Main Entrance.
  • The doors to the area are double with one leaf locked.
  • The doors open automatically via push pad.
  • The doors open towards you and are 94cm wide.
  • The push pad is 1 metre high (photograph 3).
  • There are 12 climbing walls, high ropes and adventure golf in this area.
  • There is a spiral staircase with 15+ steps and a handrail on the right going up leading to the higher areas (photograph 10).
  • These steps are deep.
  • Please note that during sessions this area is darker than the photographs show.

The Dome

  • The Dome is located at the rear of the venue on the ground floor.
  • This area is approximately 80 metres from the Main Entrance.
  • There are two sets of double doors leading to the area.
  • These doors are 170cm wide and open towards you automatically.
  • There are two multi-sport pitches available.
  • There is a slight ramp without handrails leading to a viewing area (photographs 5 and 6).
  • Photographs 7and 8 shows sports hall 1 and 2 that are located off the corridor leading to The Dome.

Spa

  • The spa is located on the first floor and is 15 metres from the lift.
  • There is a large and small spa pool.
  • There are 8 clearly marked medium steps into the large pool.
  • These steps have a handrail to the left going down.
  • There is 1 shallow step with a central handrail into the small pool.
  • There is a sauna and steam room in this area.
  • There is also a lounge room with tiled loungers (photograph 6).

Beauty Spot

  • This area is located on the first floor in the spa corridor and is 20 metres from the lift.
  • The doors into this area are double and open automatically away from you.
  • The width of the doors is 176cm.
  • These doors also access the accessible unisex changing room.
  • Non members will be given an access code on arrival at reception.
  • The height of the entry access point is 109cm.
  • The reception desk is 105cm high.
  • The service offers various beauty treatments.
  • This service is run independently from the Wellbeing and Leisure Complex.
  • All treatments are booked directly with the Beauty Spot by calling 07742 137 627 or 02891 822 668.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the second floor.
    • The fitness suite is 17m (18yd 1ft) from the Lift.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open automatically.
    • The doors are double.
    • The opening is 196cm wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes the hand bike, chest press, seated rope, shoulder press, low row and omnia and small equipment package.
    • A portable hearing assistance system is not available for induction.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The entry access point is 109cm high (photograph 2).

Viewing Gallery

  • The viewing gallery is located at the rear of the second floor.
  • It is 32 metres from the lift.
  • The seats in this area are flip down.
  • There are 8 clearly marked medium steps to reach the various tiers in this area.
  • These steps have intermittent handrails on both sides.
  • There are 2 similar steps with a handrail on the left to access the rear row.

Level Change (Viewing Gallery)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the wet side Standard Changing Room.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • These steps can be avoided by taking the lift to the second floor.

Outdoor Play Area

  • The gate into the area is to the right of the Main Entrance.
  • The gate is double with one leaf locked and is light.
  • This gate is 130cm wide and opens towards you (pull).
  • The gate opens with a radar key which is available from Reception.
  • Photographs 8, 9 and 10 show the wheelchair swing located at the rear of the play area.
  • The gate to this swing is single and light.
  • The gate is 110cm wide and opens towards you (pull).
  • The ramp is 70cm wide.

Pump Track

  • At the rear of the leisure complex there is a pump track for BMX style riding.
  • The access Point is open access over 150cm.
  • The track is made of tarmac and is surrounded by grass.
  • There is a bench at the access point.
  • The track has floodlights for use at night.
  • The whole track is surrounded by a fence less for the access point.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located to the right of Reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, double doors which may be difficult to open to access the lift lobby on the second floor.
  • The lift is approximately 30m (32yd 2ft) from the Main Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 107cm x 209cm (3ft 6in x 6ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Accessible Changing Room (Including Baby Change - Dry Side. Right Hand Transfer)

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left of Reception.
  • The facility is 35m (38yd 10in) from the Main Entrance.
  • The door opens outwards.
  • The width of the door is 87cm (2ft 10in).
  • The door is locked by a lever twist.
  • The dimensions of the accessible changing room are 230cm x 239cm (7ft 7in x 7ft 10in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 166cm (5ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 49cm (1ft 7in).
  • Comments View
    • There is a baby changing table in this room at a height of 93cm.
    • The wheel in shower also has drop down rails.

Accessible Shower (Female Standard Changing Room - Dry Side)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the female standard dry side changing room.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a fixed seat.
  • The height of the seat is 41cm (1ft 4in).
  • Other facilities available include; drop down rails on both sides.
  • There is level access to the services from the accessible shower facilities.

Accessible Changing Room (Dry Side - Left Hand Transfer)

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left of Reception.
  • The facility is 35m (38yd 10in) from the Main Entrance.
  • The door opens outwards.
  • The width of the door is 87cm (2ft 10in).
  • The door is locked by a lever twist.
  • The dimensions of the accessible changing room are 230cm x 239cm (7ft 7in x 7ft 10in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 166cm (5ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a fixed seat.
  • The height of the seat is 49cm (1ft 7in).

Standard Toilet(s) (Dry Side)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the dry side female standard changing room.
    • The female toilet(s) is/are approximately 40m (43yd 2ft) from the Main Entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the dry side male standard changing room.
    • The male toilet(s) is/are approximately 40m (43yd 2ft) from the Main Entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located within the home and away team standard changing room.
    • The shared toilet(s) is/are approximately 45m (49yd 8in) from the Main Entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are moderate to good.

Standard Changing Room (Dry Side)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 30m (32yd 2ft) from the Main Entrance.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 35m (38yd 10in) from the Dome.
  • The standard changing room(s) surveyed is/are located to the right of Reception.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • Photograph 1 shows the standard changing room corridor.
    • There is a similar male standard changing room off this corridor.
    • There are also similar home and away team changing rooms off this corridor.

Accessible Toilet (Ground Floor, Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the Main Entrance.
    • This accessible toilet is located ahead and to the left as you enter from the Main Entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 217cm x 219cm (7ft 1in x 7ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 148cm (4ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the Accessible Toilet.
    • The height of the baby change table once extended is 92cm (3ft).
  • Comments View
    • There are similar Accessible Toilets on the first and second floor.

Accessible Changing Room (The Dome, Left Hand Transfer)

  • There are accessible changing rooms available.
  • The accessible changing room is located in the Dome.
  • The facility is 85m (92yd 2ft) from the Main Entrance.
  • The door opens outwards.
  • The width of the door is 87cm (2ft 10in).
  • The door is locked by a lever twist.
  • The dimensions of the accessible changing room are 235cm x 265cm (7ft 9in x 8ft 8in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 167cm (5ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 49cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head and handrails.

Standard Toilet(s) (The Dome)

Standard Toilet(s) (Ground Floor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located ahead and to the left as you enter from the main entrance.
    • The female and male toilets are approximately 12m (13yd 4in) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Comments View
    • There is a lowered sink in both the female and male standard toilets.
    • The lowered sinks are 77cm high.
    • There is also a lowered urinal in the male toilet.
    • There are similar female and male standard toilets on the first and second floor.

Changing Places (Wet Side, Right Hand Transfer)

  • Location and access View
    • The facility is located in the wet side changing rooms.
    • The facility is approximately 20m (21yd 2ft) from the Lift.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens outwards.
    • The door is push pad activated.
    • The width of the door is 86cm (2ft 10in).
    • The dimensions of the facility are 395cm x 316cm (12ft 12in x 10ft 4in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet has a transfer space on one side only.
    • The transfer space on the right as you face the toilet is 263cm (8ft 8in).
    • Wall mounted grab rails are not available for the toilet.
    • Dropdown rails are provided for the toilet.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are not available at the wash basin.
    • Disposal facilities are not available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is available.
  • Comments View
    • The toilet is a Closomat toilet.

Accessible Changing Room (Wet Side, Right Hand Transfer)

  • There are accessible changing rooms available.
  • The accessible changing room is located within the standard changing room.
  • The facility is 21m (22yd 2ft) from the Lift.
  • The door opens outwards.
  • The width of the door is 82cm (2ft 8in).
  • The door is locked by a lever twist.
  • The dimensions of the accessible changing room are 230cm x 250cm (7ft 7in x 8ft 2in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 170cm (5ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a fixed seat.
  • The height of the seat is 46cm (1ft 6in).

Accessible Toilet (Children's Splash Pool Area, Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 44m (48yd 4in) from the Lift.
    • This accessible toilet is located in the splash pool area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 153cm x 225cm (5ft x 7ft 5in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are moderate to good.

Standard Changing Room (Unisex - Wet Side)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the Lift.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the spa and the pool areas.
  • The standard changing room(s) surveyed is/are located on the first floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • Photograph 1 shows the help desk within the changing room.
    • There are family cubicles within the standard changing room.
    • These cubicles have baby chairs (photograph 4).
    • The height of the lowest lockers is 44cm and the highest lockers are 160cm.

Standard Toilet(s) (Standard Changing Room - Wet Side)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the first floor, within the changing room.
    • The female and male toilets are approximately 35m (38yd 10in) from the lift.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor, within the standard changing room.
    • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the lift.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are medium.

Accessible Changing Room (Spa, Right Hand Transfer)

  • There are accessible changing rooms available.
  • The accessible changing room is located in the spa area on the first floor.
  • The facility is 17m (18yd 1ft) from the lift.
  • The door opens outwards.
  • The width of the door is 86cm (2ft 10in).
  • The door is locked by a lever twist.
  • The dimensions of the accessible changing room are 233cm x 246cm (7ft 8in x 8ft 1in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 165cm (5ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a fixed seat.
  • The height of the seat is 51cm (1ft 8in).
  • Comments View
    • The wheel in shower has drop down rails.
    • The doors to this area are double and open away from you automatically.
    • The width of the doors is 176cm.
    • The height of the entry access point is 109cm.
    • These doors also lead to the Beauty Spot.

Accessible Shower (Spa - Female Standard Changing Room)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located in the spa female standard changing room.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 50cm (1ft 8in).
  • Other facilities available include; drop down rails.
  • There is level access to the services from the accessible shower facilities.

Standard Toilet(s) (Spa)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the spa female standard changing room.
    • The female toilet(s) is/are approximately 25m (27yd 1ft) from the lift.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the spa male standard changing room.
    • The male toilet(s) is/are approximately 25m (27yd 1ft) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Standard Changing Room (Spa - Female)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 50m (54yd 2ft) from the lift.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the spa pools.
  • The standard changing room(s) surveyed is/are located on the first floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • The height of the lowest lockers is 44cm and the highest lockers are 160cm high.
    • There is a male standard changing room adjacent.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grassed areas around the car park.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).