Access Guide
Introduction
- Services / facilities within the building include shopmobility and Worcester Crowngate Bus Station.
- Services / facilities within the grounds include Crowngate Shopping Centre - Chapel Walk.
- Related link Shopmobility.
- Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/shopmobility-worcester
- Related link Worcester Crowngate Bus Station.
- Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/worcester-crowngate-bus-station
- Related link Crowngate Shopping Centre - Chapel Walk.
- Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/crowngate-shopping-centre-chapel-walk
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Worcester Foregate Street.
Opening Times
- The venue is open 24hrs.
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Comments
View
- The management suite in the Crowngate Shopping Centre - Friary Walk is open 09:00-17:30 Monday to Saturday and 10:30-16:30 on Sundays and Bank Holidays.
Parking
- For parking details please see the separate Crowngate Car Park guide.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on Angel Place.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
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Ramp/Slope
View
- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is slight.
Outside Access (Broad Street Entrance)
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Entrance
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- This information is for the entrance located on Broad Street.
- There is step-free access at this entrance, via lift.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 135cm.
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Step(s)
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- The step(s) is/are located immediately beyond the entrance.
- There is/are 9 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
View
- There is also an escalator at this entrance from street level up to the shopping centre level.
- The escalator steps are clearly marked.
- The head and foot of the escalator are clearly marked.
Lift (Broad Street Entrance)
- The lift is located inside the entrance.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 4m (4yd 1ft) from the Broad Street entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 85cm (2ft 9in).
- The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Outside Access (Exit to The Hive)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are single.
- The width of the door opening is 100cm (3ft 3in).
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Access to Crowngate Shopping Centre and Car Park
- Within the enclosed section of the bus station is a lift, steps and escalators to the shopping centre level which gives access to the shops, ground floor car park level and the car park lifts.
- The standard lift is 200cm x 210cm, with a separate entrance and exit doors which are 110cm in width. The controls are 110cm from the floor and there are audible and visual indicators, tactile markings on the controls and a hearing loop.
- There are 15+ medium height steps with a level landing, that are clearly marked and have handrails on both sides.
- The escalators are situated behind the steps. The escalator head, foot and steps are not clearly marked.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located at the rear of the bus station.
- The female and male toilets are approximately 40m (43yd 2ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the lift.
- This accessible toilet is located to the rear of the bus station.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from security or cleaning staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is push.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.