Golden Square Shopping Centre

27 Old Market Place, Warrington WA1 1QB

01925 655 053

goldensquare@gswarrington.com

www.gswarrington.com

Guide Last Updated: 20/04/2018

Something changed?

Access Guide

  • The venue is in a pedestrian area.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Warrington Central.

  • Monday 09:30 - 17:30.

  • Tuesday 09:30 - 17:30.

  • Wednesday 09:30 - 17:30.

  • Thursday 09:30 - 20:00.

  • Friday 09:30 - 17:30.

  • Saturday 09:00 - 18:00.

  • Sunday 11:00 - 17:00.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located on Midland Way and Leigh Street.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).

  • The nearest Blue Badge bay is 13m (14yd 8in) from the Blue Zone car park ground floor entrance.

  • The furthest Blue Badge bay is 65m (71yd 3in) from the Blue Zone car park ground floor entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • There is not a road to cross between the car park and the entrance.

  • The car park does have a height restriction barrier.

  • The maximum height is 200cm (6ft 7in).

  • There is not a designated drop off point.

  • The car park is split into blue zones and red zones.

  • There are Blue Badge bays in each zone.

  • On Thursdays after 4pm and all day Sunday parking is free for all users.

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  • This information is for the entrance located in the car park, on the ground floor in Blue Zone.

  • There is level access into the venue.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is / are double.

  • The width of the door opening is 180cm (5ft 11in).

  • There are two sets of automatic double doors at this entrance.

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  • This information is for the entrance located in the car park on levels 1, 2 and 3 in the Blue Zone.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 190cm (6ft 3in).

  • On levels 1 and 2 the doors are automatic.

  • On level 3 there are a set of heavy double doors.

  • The width of the doors is 190cm (6ft 3in).

  • The doors open away from you (push).

  • There is an easy ramp outside each entrance.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located in front of the entrances on levels 1-2-3.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does not have handrails.

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  • This information is for the entrance located in the car park, on the ground floor in Red Zone.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 190cm (6ft 3in).

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  • This information is for the entrance located in the car park on levels 1, 2 and 3 in the Red Zone.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 190cm (6ft 3in).

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located in front of the entrances on floors 1, 2 and 3.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does not have handrails.

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  • This information is for the entrance located on Old Market Square.

  • There is level access into the venue.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is / are double.

  • The width of the door opening is 189cm (6ft 2in).

  • There is another entrance on Old Market Square with the same measurements.

  • The entrance is located next to Primark.

  • This entrance gives access to Primark and through Primark to the shopping centre.

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  • This information is for the entrance located on Leigh Street.

  • There is not level access into the venue.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is / are double.

  • The door(s) is / are heavy.

  • The width of the door opening is 200cm (6ft 7in).

  • There is a second set of doors.

  • The door(s) open(s) towards you (pull).

  • The door(s) is / are double.

  • The door(s) is / are heavy.

  • The width of the door opening is 200cm (6ft 7in).

  • The second set of doors is 2m beyond the first set of doors. This entrance is near Debenhams and H&M.

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  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located in front of the entrance.

  • There is/are 15+ step(s) to the area/service.

  • There is tactile paving at the top and bottom of the steps.

  • The step(s) is/are not clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides.

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  • This information is for the entrance located on Leigh Street.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is / are double.

  • The width of the door opening is 185cm (6ft 1in).

  • There are 2 sets of double doors at this entrance.

  • This entrance is near Boots.

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  • There is a ramp/slope to access this area/service.

  • The ramp or slope is located to the right as you face the entrance.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on the left going up.

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located in front of the entrance.

  • There is/are 7 step(s) to the area/service.

  • There is tactile paving at the top and bottom of the steps.

  • The step(s) is/are not clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides.

  • The ramp/slope does bypass the step(s).

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  • This information is for the entrance located on Hilden Square.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is / are double.

  • The width of the door opening is 190cm (6ft 3in).

  • This entrance is near Marks and Spencer's and Boots. There is a similar entrance further down Hilden square that gives access to the shopping centre by Nationwide Building Society.

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  • There is a ramp/slope to access this area/service.

  • The ramp or slope is located to the right as you face the entrance.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on the left going up.

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located in front of the entrance.

  • There is/are 5 step(s) to the area/service.

  • There is tactile paving at the top and bottom of the steps.

  • The step(s) is/are not clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides.

  • The ramp/slope does bypass the step(s).

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  • This information is for the entrance located in the bus station.

  • There is level access into the venue.

  • There are no doors at this entrance.

  • The width of the door opening is 400cm (13ft 1in).

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  • This information is for the entrance located to the rear of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 230cm (7ft 7in).

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  • There is a ramp/slope to access this area/service.

  • The ramp or slope is located on the path leading to the entrance.

  • The ramp/slope is easy.

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  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are Bus Station and Golden Square Shopping Centre.

  • The floors which are accessible by escalator are bus station and Golden Square Shopping Centre.

  • The escalators steps are not clearly marked.

  • The foot and head of the escalators are not clearly marked.

  • The lighting levels are bright.

  • The entrance to the shopping centre is closed at 6pm daily.

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  • There is a lift for public use.

  • The lift is located at the rear of the Bus Station.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are Bus Station and Golden Square Shopping Centre.

  • The lift is approximately 46m (50yd 11in) from the rear entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

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  • The desk/counter is 66m (72yd 6in) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is medium height (77cm - 109cm).

  • The desk/counter has a low (76cm or lower) section.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The hearing system is available only on request.

  • The type of system is a portable loop.

  • Staff are trained to use the system.

  • There are a set of double doors to enter the customer service area.

  • The width of the doors is 168cm (5ft 5in).

  • The doors open away from you (push).

  • The doors are heavy.

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  • The counter is 34m (37yd 7in) from the ground floor car park entrance.

  • There is level access to the counter from the entrance.

  • There is not a bell to attract attention.

  • The height of the counter is medium height (77cm - 109cm).

  • There is a lowered section.

  • There is not a hearing assistance system.

  • Lighting levels are bright.

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  • There is not level access to the service(s).

  • This venue does play background music.

  • Music is played throughout the venue.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located in various areas on the floor within the shopping centre.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

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  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are ground floor blue zone car park and the shopping centre.

  • The escalators steps are clearly marked.

  • The foot and head of the escalators are clearly marked.

  • The lighting levels are bright.

  • The escalators are opposite Debenhams near the Leigh Street entrance.

  • The escalators lead to the toilets and also access the ground floor Blue Zone car park.

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  • The floors which are accessible by stairs are G-M-1-2-3.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

  • The stairs give access to the ground floor and levels 1, 2 and 3 in the Blue Zone car park.

  • The stairs also give access to the shopping centre on floor M.

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  • There is a lift for public use.

  • The lift is located immediately beyond the Blue Zone car park ground floor entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-M-1-2-3.

  • The lift is approximately 22m (24yd 2in) from the blue zone car park ground floor entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 140cm (4ft 7in).

  • The dimensions of the lift are 196cm x 190cm (6ft 5in x 6ft 3in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

  • There are 2 lifts in this area with identical measurements.

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  • The floors which are accessible by stairs are G-M-1-2-3.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

  • The stairs give access to the ground floor and levels 1, 2 and 3 in the Blue Zone car park.

  • The stairs also give access to the shopping centre on floor M.

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  • There is a lift for public use.

  • The lift is located beyond the Red Zone car park ground floor entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-M-1-2-3.

  • The lift is approximately 12m (13yd 4in) from the red zone car park ground floor entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 140cm (4ft 7in).

  • The dimensions of the lift are 196cm x 190cm (6ft 5in x 6ft 3in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

  • There are 2 lifts in this area with identical measurements.

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  • The facility is located on the ground floor.

  • The facility is approximately 24m (26yd 9in) from the Blue Zone car park ground floor entrance.

  • There is level access to the facility.

  • You do not need a key for the facility.

  • The door opens outwards (automatically).

  • The door is push pad activated.

  • The width of the door is 90cm (2ft 11in).

  • The dimensions of the facility are 285cm x 350cm (9ft 4in x 11ft 6in).

  • The facility changing bench height is adjustable.

  • The facility changing bench is free standing.

  • The length of the facility changing bench is 180cm (5ft 11in).

  • The facility hoist is powered overhead.

  • The overhead hoist covers the changing bench and the toilet.

  • The sling is attached to the hoist by hook and loop.

  • The facility toilet is corner.

  • The transfer space on the left as you face the toilet is 92cm (3ft).

  • The transfer space on the right as you face the toilet is 68cm (2ft 3in).

  • Wall mounted grab rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rail(s) is/are on both sides.

  • The type of wash basin is fixed.

  • Wall mounted grab rails are available at the wash basin.

  • As you face the wash basin, the wall mounted grab rails are on both sides.

  • Disposal facilities are available.

  • A privacy screen is available.

  • Wide tear off paper roll is not available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is available.

  • It is a push button style alarm.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial and written text signage on or near the toilet door.

  • This accessible toilet is approximately 22m (24yd 2in) from the Blue Zone car park ground floor entrance.

  • The accessible toilet is located to the right as you enter.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is push pad activated.

  • The door is locked by a push button or pad.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 282cm x 315cm (9ft 3in x 10ft 4in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 232cm (7ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is push.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and clinical waste disposal units.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 75cm (2ft 6in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial and written text signage on or near the toilet door.

  • This accessible toilet is approximately 24m (26yd 9in) from the Blue Zone car park ground floor entrance.

  • The accessible toilet is located to the right as you enter.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is push pad activated.

  • The door is locked by a push button or pad.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 282cm x 315cm (9ft 3in x 10ft 4in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 232cm (7ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is push.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and clinical waste disposal units.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial and written text signage on or near the toilet door.

  • This accessible toilet is approximately 14m (15yd 11in) from the Blue Zone car park ground floor entrance.

  • The accessible toilet is located to the right as you enter.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is push pad activated.

  • The door is locked by a push button or pad.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 263cm x 248cm (8ft 8in x 8ft 2in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 195cm (6ft 5in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is push.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and clinical waste disposal units.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet cubicle.

  • The height of the baby change table once extended is 90cm (2ft 11in).

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located on the ground floor.

  • The female and male toilets are approximately 24m (26yd 9in) from the Blue Zone car park ground floor entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are bright.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service cannot be requested.