Vestry House Museum

Vestry Road, Walthamstow, London E17 9NH

020 8496 4391

vhm.enquiries@walthamforest.gov.uk

www.walthamforest.gov.uk/vestry-house

Guide Last Updated: 07/07/2017

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Access Guide

  • Monday Closed.

  • Tuesday Closed.

  • Wednesday 10:00 - 17:00.

  • Thursday 10:00 - 17:00.

  • Friday 10:00 - 17:00.

  • Saturday 10:00 - 17:00.

  • Sunday 10:00 - 17:00.

  • The venue is situated outside the centre of the area.

  • This venue is situated in Walthamstow.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Walthamstow Central.

  • The nearest underground station is Walthamstow Central.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

  • Parking bays outside the museum are for resident permit holders only.

  • Blue Badge holders are permitted to park in these bays for up to 3 hours.

  • There is a strip of standard two hour parking further up Vestry Road.

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  • This information is for the entrance located at the front of the museum.

  • There is not level access into the venue.

  • The bell is not in a suitable position to allow wheelchair users to gain access.

  • The main door(s) open(s) away from you (push).

  • The door(s) is / are single.

  • The door(s) is / are heavy.

  • The width of the door opening is 97cm (3ft 2in).

  • There is a second set of doors.

  • The door(s) open(s) away from you (push).

  • The door(s) is / are single.

  • The door(s) is / are permanently held open.

  • The width of the door opening is 87cm (2ft 10in).

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located in front of the entrance.

  • The ramp/slope is steep.

  • The ramp/slope is permanent.

  • There is not a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • The width of the ramp/slope is 123cm (4ft).

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  • The desk/counter is 2m (2yd 7in) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is medium height (77cm - 109cm).

  • The desk/counter does not have a low (76cm or lower) section.

  • The lighting levels are bright.

  • There is not a hearing assistance system.

  • The reception is in the room immediately to the right after the main entrance, which also contains the gift shop.

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  • There is not level access to the service(s).

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

  • There are exhibition areas on the ground and first floors.

  • There is also an archive study area on the first floor.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located leading through the museum and out to the gardens, toilets and community room.

  • The ramp/slope is moderate.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does not have handrails.

  • The width of the ramp/slope is 133cm (4ft 4in).

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located after the foyer, leading down to the exhibition areas.

  • There is/are 3 step(s) to the area/service.

  • The lighting levels at the step(s) are medium.

  • The step(s) is/are clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides.

  • The ramp/slope does bypass the step(s).

  • There are some uneven floor surfaces and very slight differences in floor levels at doorways or where there are changes of floor finish.

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  • Exhibits cannot be audio described.

  • Tactile signage for exhibits is available.

  • The availability of tactile signage depends on exhibition.

  • Braille signage for exhibits is available.

  • The availability of Braille signage depends on exhibition.

  • Touch tours are available.

  • The availability of touch tours depends on exhibition.

  • Video tours are not available.

  • There is not a hearing assistance system.

  • Concessions are not available.

  • There is not a wheelchair to borrow.

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  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are deep (18cm+).

  • The steps do have handrails.

  • The steps have a handrail on the right going up.

  • There is a landing.

  • The lighting levels are medium.

  • The area(s)/service(s) on the floors which are not accessible is/are more exhibits and archive records.

  • There is a second, similar staircase at the rear of the venue to access the archives.

  • Archive records on the first floor can be displayed in the community room on request.

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  • This information is for the entrance located at the rear of the museum, next to the gardens.

  • There is not level access into the venue.

  • The main door(s) open(s) away from you (push).

  • The door(s) is / are single.

  • The door(s) is / are heavy.

  • The width of the door opening is 82cm (2ft 8in).

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  • This information is for the entrance located at the rear of the museum, next to the gardens.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 86cm (2ft 10in) wide.

  • There is a second set of doors.

  • The doors open towards you (pull).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 86cm (2ft 10in) wide.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located on the covered walkway leading to the entrance and gardens.

  • The ramp/slope is steep.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does not have handrails.

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  • There is level access to the service(s).

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located on the garden paths.

  • The ramp/slope is moderate.

  • The ramp/slope is permanent.

  • There is not a level landing at the top of the ramp/slope.

  • The ramp does not have handrails.

  • Other paths within the garden are level or have easy slopes around the grassed and unpaved areas.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.

  • This accessible toilet is located off the path leading out to the gardens and community room.

  • There is not level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 98cm (3ft 3in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 190cm x 178cm (6ft 3in x 5ft 10in).

  • There is not sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 100cm (3ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is poor.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 75cm (2ft 6in).

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located off the path leading to the gardens and the community room.

  • The female and male toilets are approximately 28m (30yd 1ft) from the main entrance.

  • Inside the venue, there is not level access to the female and male toilets.

  • Lighting levels are bright.

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  • Staff do receive disability awareness / equality training.

  • Documents are available in Braille.

  • Documents are available in large print.

  • A bowl of water cannot be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service can be requested.