Access Guide
Introduction
- If you would like more information about this venue or what to do in Lanarkshire, go to www.visitlanarkshire.com.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times
- Monday 06:10 - 20:05.
- Tuesday 06:10 - 20:05.
- Wednesday 06:10 - 20:05.
- Thursday 06:10 - 20:05.
- Friday 06:10 - 20:05.
- Saturday 06:10 - 20:05.
- Sunday 09:10 - 16:30.
Parking (Station Car Park - Platform 1)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located on Station Road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 480cm x 576cm (15ft 9in x 18ft 11in).
- The nearest Blue Badge bay is 8m (8yd 2ft) from the ticket office entrance.
- The furthest Blue Badge bay is 10m (10yd 2ft) from the ticket office entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the ticket office.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Parking (Park and Ride - Platform 2)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located on Girdons Way.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 500cm x 600cm (16ft 5in x 19ft 8in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the entrance.
Outside Access (Ticket Office Entrance)
- This information is for the entrance located on Station Road.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 77cm (2ft 6in).
Outside Access (Platform 1 Entrance)
- This information is for the entrance located on Station Road.
- There is level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 140cm (4ft 7in).
Outside Access (Platform 2 Entrance)
- This information is for the entrance located on Girdons Way.
- There are no doors at this entrance.
- The width of the door opening is 230cm (7ft 7in).
Reception (Ticket Office)
- The desk/counter is 3m (3yd 10in) from the ticket office entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- There is a ticket office.
- The ticket office is located on platform 1.
- The ticket office is 3m (3yd 10in) from the ticket office entrance.
- The train companies that operate within this station include:.
- Please click here for access information for ScotRail.
- There is not a taxi rank at the station.
- Shops and services within the station include a cafe.
- All key concourse shops and services have level access.
- There are 1-2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1-2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 1.
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- Assistance can only be provided if booked in advance via the helpline.
Level Change (Footbridge)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on platforms 1 and 2.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Eating and Drinking (Cafe)
- The following information is for the cafe.
- The cafe is located on platform 1.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 25m (27yd 1ft) from the ticket office entrance.
- The standard height for tables is 68cm.
- There is not ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the ticket office entrance.
- This accessible toilet is located to the right as you enter platform 1 from the ticket office.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from the ticket office.
- The door opens outwards (automatically).
- The door is push pad activated.
- The door is locked by a push button or pad.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The dimensions of the accessible toilet are 200cm x 225cm (6ft 7in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 104cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a push button alarm in this cubicle.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 79cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right as you enter platform 1 from the ticket office.
- The shared toilet(s) is/are approximately 30m (32yd 2ft) from the ticket office entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.