Access Guide
Introduction
- If you would like more information about this venue or what to do in Lanarkshire, go to www.visitlanarkshire.com.
Assisted Travel Contact Information
- Assisted Travel Helpline telephone number: 0800 912 2 901
- Assisted Travel Text Relay service (for the hard of hearing): 18001 0800 912 2 901
- Http://www.scotrail.co.uk/facilities/disability-and-inclusion.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times
- Monday 06:20 - 20:05.
- Tuesday 06:20 - 20:05.
- Wednesday 06:20 - 20:05.
- Thursday 06:20 - 20:05.
- Friday 06:20 - 20:05.
- Saturday 06:20 - 20:05.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located off Clydesdale Street.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 320cm x 490cm (10ft 6in x 16ft 1in).
- The nearest Blue Badge bay is 25m (27yd 1ft) from the car park platform 1 entrance.
- The furthest Blue Badge bay is 32m (34yd 2ft) from the car park platform 1 entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Car Park Platform 1 Entrance)
- This information is for the entrance located in the car park.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 280cm (9ft 2in).
Level Change (Car Park Platform 1 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located immediately beyond the entrance.
Outside Access (Clydesdale Street Platform 1-2 Entrance)
- This information is for the entrance located on Clydesdale Street.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 205cm (6ft 9in).
Level Change (Clydesdale Street Platform 1-2 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the footbridge.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading down to platforms 1 and 2.
- There is/are 15+ step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Outside Access (Clydesdale Street Platform 2 Entrance)
- This information is for the entrance located on Clydesdale Street.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 190cm (6ft 3in).
Level Change (Clydesdale Street Platform 2 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp does have handrails.
- The handrails are on both sides.
Outside Access (Ticket Office Entrance)
- This information is for the entrance located on platform 1.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are double.
- The width of the door opening is 132cm (4ft 4in).
Level Change (Ticket Office Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
Reception (Ticket Office)
- The desk/counter is 4m (4yd 1ft) from the ticket office entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
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- The ticket desk is height adjustable.
- There is seating with armrests in the ticket office.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 20.05 - 06.20 and all day Sunday.
- There is a ticket office.
- The ticket office is located on platform 1.
- The ticket office is 10m (10yd 2ft) from the car park platform 1 entrance.
- The train companies that operate within this station include:.
- Please click here for access information for ScotRail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1-2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- Assistance can only be provided if it is booked in advance via the helpline.
- Sheltered seating is available on platform 1.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.