Victoria Shopping Centre

Station Parade, Harrogate, Yorkshire HG1 1AE

01423 569 550

lyn.wardell@eu.jll.com

www.victoriashoppingcentre.com

Guide Last Updated: 19/12/2014

Something changed?

Access Guide

  • The venue is situated within the centre of the town.

  • This venue is situated in Harrogate.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest mainline station is Harrogate.

  • There is a bus stop within 150m (164yds) of the venue.

  • Monday 09:00 - 17:30.

  • Tuesday 09:00 - 17:30.

  • Wednesday 09:00 - 17:30.

  • Thursday 09:00 - 17:30.

  • Friday 09:00 - 17:30.

  • Saturday 09:00 - 17:30.

  • Sunday 10:30 - 16:30.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Victoria Car Park.

  • The car park is located off East Parade.

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 190cm x 640cm (6ft 3in x 20ft 12in).

  • On street Blue Badge parking is located in James Street.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

  • There is access to the Victoria Car Park along a footbridge via level 2 of the Shopping Centre.

1
2
  • This information is for the entrance located on Station Parade.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 150cm (4ft 11in) wide.

  • There are 2 sets of automatic doors located at this entrance.

1
  • There is level access to the service.

  • The main doors open automatically.

  • The main doors are double width.

  • The door opening is 120cm (3ft 11in) wide.

  • There are 2 single width doors either side of the main doors.

  • There is a single semi automatic door available.

  • There is a single manual door.

  • The door opening is 93cm (3ft) wide.

  • The push pad is at a convenient height for wheelchair users.

1
2
  • There is not level access to the service.

  • This venue does play background music.

  • Music is played throughout the general public areas.

  • Lighting levels are bright.

  • Motorised scooters are allowed in public parts of the venue.

1
2
  • There is a ramp or slope to access this service.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • The ramp is located between the Market Place entrance and the rest of the shopping centre. .

1
2
  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1-2.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are clearly marked.

  • The lighting level is bright.

1
2
  • There is a lift for public use.

  • The lift is located on the right as you enter from Market Place.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG-G-1-2.

  • The lift is 8m (26ft 3in) from Market Place entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 140cm x 180cm (4ft 7in x 5ft 11in).

  • The clear door width is 110cm (3ft 7in).

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lighting level in the lift is bright.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

1
  • There is a lift for public use.

  • The lift is located on the left entering from Piazza entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG-G-1-2.

  • The lift is 22m (24yd) from Piazza entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 140cm x 190cm (4ft 7in x 6ft 3in).

  • The clear door width is 120cm (3ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lighting level in the lift is bright.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

1
  • There are accessible toilets within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 42m (46yd) from the Piazza entrance.

  • The accessible toilet is located on Station Parade outside of the shopping centre.

  • There is not level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of security .

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 70cm (2ft 4in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is not a mixer tap.

  • There is not a functional emergency alarm available.

  • It is out of reach (higher than 10cm (0ft 4in) from floor).

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are not mirrors in the accessible toilet.

  • The height of the toilet seat above floor level is 44cm (1ft 5in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The towel dispenser is 105cm (3ft 5in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are medium.

  • Monday 09:00 - 17:00.

  • Tuesday 09:00 - 17:00.

  • Wednesday 09:00 - 17:00.

  • Thursday 09:00 - 17:00.

  • Friday 09:00 - 17:00.

  • Saturday 09:00 - 17:00.

  • Sunday 10:30 - 16:00.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading into the toilet area from the street.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

1
  • Standard toilets are available.

  • The female and male toilets are located on Station Parade.

  • The female and male toilets are 42m (46yd) from the Piazza entrance.

  • Inside the venue, there is not level access to the female and male toilet.

  • Lighting levels are bright.

  • Baby change facilities are not located within the venue.

  • Monday 09:00 - 17:00.

  • Tuesday 09:00 - 17:00.

  • Wednesday 09:00 - 17:00.

  • Thursday 09:00 - 17:00.

  • Friday 09:00 - 17:00.

  • Saturday 09:00 - 17:00.

  • Sunday 10:30 - 16:00.

1
  • Staff do not receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • Staff are Text Relay aware.