Harrow Campus, Watford Road, Northwick Park, Middlesex HA1 3TP

020 7911 5000

Guide Last Updated: 07/03/2017

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Access Guide

  • The Refectory is located on the ground floor of the Maria Hewlett Building.

  • It contains a coffee shop counter as well as the main refectory counters.

  • Monday 09:00 - 23:00.

  • Tuesday 09:00 - 23:00.

  • Wednesday 09:00 - 23:00.

  • Thursday 09:00 - 23:00.

  • Friday 09:00 - 15:00.

  • Saturday 09:00 - 23:00.

  • Sunday Closed.

  • The venue is situated outside the centre of the town.

  • This venue is situated in Harrow.

  • The nearest mainline station is Kenton.

  • The nearest underground station is Northwick Park.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located to the side of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 3 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 260cm x 380cm (8ft 6in x 12ft 6in).

  • Designated parking bays are clearly marked.

  • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.

  • The furthest Blue Badge bay is 25m (27yd 1ft) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb between the car park and the venue.

  • The dropped kerb does not have tactile paving.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • This information is for the entrance located on the far side of The Street, leading off Watford Road.

  • There is not level access into the venue.

  • The main door(s) open(s) by revolving.

  • The door(s) is / are heavy.

  • This entrance opens into the Maria Hewlett Building.

  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located in front of the entrance, leading up from Watford Road.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • This information is for the entrance located to the left of the West entrance as you enter.

  • There is level access into the venue.

  • Level access is via lift.

  • The door(s) is / are double.

  • The door(s) is / are heavy.

  • The width of the door opening is 140cm (4ft 7in).

  • There are 2 sets of doors available, one set opens towards you and the other away from.

  • There is a lift for public use.

  • The lift is located in front of the entrance.

  • The lift is a platform lift.

  • The platform lift accesses a small level change.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).

  • The clear door width is 88cm (2ft 11in).

  • The lift door is manual, heavy and opens outwards.

  • The lift does have tactile markings.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lighting level in the lift is medium.

  • There is a moderate ramp in front of the lift on the lower level.

  • The lift is used to bypass a set of 7 steps.

  • There is level access to the service(s).

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • The lighting levels are medium.

  • Motorised scooters are allowed in public parts of the venue.

  • The following information is for the refectory.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks cannot be brought to the table.

  • There is a lowered section at the counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is approximately 5m (5yd 1ft) from the refectory entrance.

  • The distance between the floor and the lowest table is 73cm (2ft 5in).

  • The distance between the floor and the highest table is 100cm (3ft 3in).

  • The standard height for tables is 73cm.

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are available.

  • Plastic / takeaway cutlery is available.

  • Drinking straws are available.

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • There are not accessible toilet facilities within this venue.

  • The nearest accessible toilet is located on the 1st floor of the Maria Hewlett Building.

  • Standard toilet facilities are not available.

  • The nearest standard toilets are located on the ground and 1st floors of the Maria Hewlett Building.

  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • Staff are Text Relay aware.