You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the library, library services, student services and advice.
• Harrow Library ground floor includes:
  Library Services
  Registry Services
  Finance Enquiries
  Student Advice
  International Student Advice
  Student Finance
  Counselling
  Student Health
  Disability Learning Support
  Pastoral Care and Chaplaincy Support.

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• Comments View
  • The library is located within the Queen's Building, but is accessed from The Street.
  • It contains the IT Helpdesk.

You are on Opening Times (Library). Skip to the next section.

Opening Times (Library)

• Monday 09:00 - 23:00..
• Tuesday 09:00 - 23:00..
• Wednesday 09:00 - 23:00..
• Thursday 09:00 - 23:00..
• Friday 09:00 - 23:00..
• Saturday 10:00 - 23:00..
• Sunday 10:00 - 23:00..

You are on Opening Times (Counter and Enquiry Service). Skip to the next section.

Opening Times (Counter and Enquiry Service)

• Monday 09:00 - 20:00.
• Tuesday 09:00 - 20:00.
• Wednesday 09:00 - 20:00.
• Thursday 09:00 - 20:00.
• Friday 09:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 17:00.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Harrow.
• The nearest mainline station is Kenton.
• The nearest underground station is Northwick Park.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 3 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 260cm x 380cm (8ft 6in x 12ft 6in).

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• Venue Car Park View
  • Designated parking bays are clearly marked.
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

You are on Outside Access (Campus Main Entrance). Skip to the next section.

Outside Access (Campus Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 224cm (7ft 4in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 224cm (7ft 4in).

You are on Level Change (Campus Main Entrance). Skip to the next section.

Level Change (Campus Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the entrance.
• The ramp/slope is permanent.
• The ramp does not have handrails.

You are on Reception (Campus Main Reception). Skip to the next section.

Reception (Campus Main Reception)

• The desk/counter is 8m (8yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The lighting levels are medium.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• There is a hearing assistance system.
• The type of system is a fixed loop.

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• Comments View
  • There are security barriers, 53cm and 103cm wide, just past reception, leading into the main areas and The Street.

You are on Outside Access (Library Main Entrance). Skip to the next section.

Outside Access (Library Main Entrance)

• This information is for the entrance located off The Street.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 108cm (3ft 7in).
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception (Library Reception and Welcome Desk). Skip to the next section.

Reception (Library Reception and Welcome Desk)

• The desk/counter is 13m (14yd 8in) from the library main entrance.
• There is level access to the desk/counter from the entrance.
• The lighting levels are medium.
• The desk/counter is low (76cm or lower).
• The desk/counter is staffed.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • There is a self service return machine with a touch screen at 110cm at the highest point, located opposite the welcome desk (shown in photographs 3 and 4).

You are on Reception (Registry Reception). Skip to the next section.

Reception (Registry Reception)

• The registry reception is located on the ground floor to the left of the welcome desk.
• The desk is 14m (15yd 11in) from the library main entrance.
• The reception area is clearly visible from the entrance.
• There is step free access to this reception area.
• The lighting levels in the reception area are medium.
• The reception desk/counter is low (76cm or lower).
• There is not a clear knee recess beneath the low/lowered counter.
• The desk is staffed.
• There is not a hearing assistance system.

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• Comments View
  • There is a small waiting area to the left of the registry reception desk with fixed seats and no armrests (shown in photograph 2).

You are on Pods. Skip to the next section.

Pods

• Pods are used by student services and finance for meetings with students.
• The pods are located on the ground floor on the right hand side as you enter the library.
• Pods 1 and 2 have a clear door width of 90cm. Pod 3 has a clear door width of 80cm. The doors are heavy sliding doors with a small lip to enter (shown in photograph 3).
• Table heights are between 67cm to 70cm to base in all pods and all chairs have with armrests.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1 and 2.
  • The stairs are located in the far corner of the library from the entrance.
  • There are 15+ steps between floors.
  • The lighting levels are moderate to good.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Comments View
  • There are automatic double doors leading to the first floor from the lift and stairs (shown in photograph 3).

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the far side of the ground floor, just past the stairs.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 22m (24yd 2in) from the library main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There are automatic double doors leading to the first floor from the lift and stairs (shown in photograph 3).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are medium.
• Motorised scooters are welcomed in public parts of the venue.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does not have a regular supply of books in large print.
• This library does not have a regular supply of books in audio format.
• There is an ordering service.
• It takes approximately 7 days to process an order.
• The library does not have computers with accessible software.
• Auxiliary aids are not available for computer users.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the lift.
  • This accessible toilet is located off the group study area on the first floor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 153cm x 210cm (5ft x 6ft 11in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located off the group study area on the first floor.
  • The female and male toilets are approximately 50m (54yd 2ft) from the library entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is normally on duty.
• Staff are Text Relay aware.