Fraser Building - Houses Various Student Services

University of Glasgow, 65 Hillhead Street, Glasgow G12 8QQ

0141 330 7000

disability@glasgow.ac.uk

www.gla.ac.uk

Guide Last Updated: 31/03/2017

Something changed?

Access Guide

  • Services / facilities within the building include :
    Level 1 - Pharmacy & Medical Centre, Book Shop and Residential Services
    Level 2 - Student Services Enquiry Team, Registry (student fees), Careers Service
    Level 3 - Food for Thought cafe
    Level 4 - private meeting space - only accessible via lift.

  • The venue is situated within the centre of the campus.

  • This venue is situated in the North Campus.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest mainline station is Glasgow Central.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest underground station is Hillhead.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the back of the venue.

  • The car park type is open air/surface.

  • There are 5 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 400cm x 520cm (13ft 1in x 17ft 1in).

  • The nearest designated bay is 21m (22yd 2ft) from the side entrance.

  • The furthest designated bay is 27m (29yd 1ft) from the side entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb / non stepped access from the car park to the venue.

  • The dropped kerb does not have tactile paving.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the building, opposite the library, on level 2.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 106cm (3ft 6in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 114cm (3ft 9in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading down to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The ramp does not have handrails.

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  • This information is for the entrance located at the side of the building from the car park.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 150cm (4ft 11in) wide.

  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading down to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The ramp does not have handrails.

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  • This information is for the entrance located at the rear of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 172cm (5ft 8in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading down to the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

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2
  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • The lighting levels are bright.

  • Motorised scooters are allowed in public parts of the venue.

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  • The desk is 14m (15yd 11in) from the rear entrance.

  • There is level access to reception from the entrance.

  • The lighting levels are bright.

  • The reception desk is high.

  • The desk has a lowered section.

  • There is not a hearing assistance system.

  • The Residential Services is open from 09:00 to 17:00 on Monday, Tuesday, Wednesday, Friday and 10:00 to 17:00 on a Thursday.

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  • This information is for the entrance located at the rear of reception.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 77cm (2ft 6in) wide.

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  • The floors which are accessible by stairs are 1-2-3-4.

  • There are 15+ steps between floors.

  • The lighting levels are bright.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

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  • There is a lift for public use.

  • The lift is located in the lobby.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are 1-2-3-4.

  • The lift is 35m (38yd 10in) from the level 1 entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 115cm x 150cm (3ft 9in x 4ft 11in).

  • The clear door width is 90cm (2ft 11in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The controls for the lift are within reach for a wheelchair user.

  • The lighting level in the lift is bright.

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  • There is a lift for public use.

  • The lift is located opposite the side entrance.

  • The lift is a platform lift.

  • The floors which are accessible by this lift are 2-3.

  • The platform lift accesses a small level change.

  • The lift is 4m (4yd 1ft) from the side entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).

  • The clear door width is 90cm (2ft 11in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The controls for the lift are within reach for a wheelchair user.

  • The lighting level in the lift is bright.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 9m (9yd 2ft) from the main lift.

  • The accessible toilet is located opposite the lift on level 2.

  • There is level access to the accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The door weight is heavy.

  • The dimensions of the accessible toilet are 135cm x 202cm (4ft 5in x 6ft 8in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 85cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is out of reach (higher than 10cm (4") from floor).

  • Disposal facilities are not available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is poor.

  • The contrast between the external door and wall is poor.

  • The contrast between the grab rails and wall is fair.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • There are similar accessible toilets on level 3.

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  • Standard toilets are available.

  • The female and male toilets are located opposite the lift on level 2.

  • The female and male toilets are 11m (12yd 1in) from the lift.

  • Inside the venue, there is level access to the female and male toilet.

  • This is by lift.

  • Lighting levels are medium.

  • There are similar standard toilets on level 3.

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  • This building has refuge alerters.

  • Refuge Alerter communication system is designed to summon assistance in the event of a fire evacuation, from University buildings which provide disabled access to upper floors via a lift.

  • All Refuge Points have been provided with details on how to operate the communication system when assistance is required. Designated Refuge Point directional signage has been install throughout the building to direct you to these refuges.

  • The refuge alerters in this building are located in/at; East Stair Level 1, East Stair Level 2, East Stair Level 3, Central Stair Level 3 and Central Stair Level 4.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service can be requested.

  • Staff are Text Relay aware.

  • There is an assistance dog toilet available on campus for students, staff and visitors.