Access Guide
Introduction
- Services / facilities within the building include the Cross Keys café and informal meeting/social space.
Location
- The venue is situated within the centre of the campus.
- This venue is situated in St Luke's Campus.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Exeter Central.
- There is a bus stop within 150m (164yds) of the venue.
Building Parking
- The building does not have its own dedicated parking.
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Site/Campus Car Parks
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- There is a site/campus car park for students within approximately 200m.
- There is a/are Blue Badge parking bay(s) available within the car park.
- The name of the car park is St Luke's Heavitree Road Parking.
- The car park is located at the front of St Luke's facing Heavitree Road.
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Drop Off Point
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- There is not a designated drop off point.
Site/Campus Car Park
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Car Park
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- The car park is located at the front of St Luke's facing Heavitree Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 290cm x 410cm (9ft 6in x 13ft 5in).
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Charges and Restrictions
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- This car park can be used by student permit holders.
- There are no parking charges that apply on the day.
- Signs are provided to give information on parking charges/restrictions.
- Signs are clearly presented.
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Drop Off Point
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- There is not a designated drop off point in this car park.
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Car Park Access
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- There is level access to the car park from the main road and the building.
- This car park is not clearly signposted from the buildings.
- The nearest designated bay is 35m (38yd 10in) from the Cross Keys main entrance.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are push pad activated.
- The door(s) is / are single.
- The width of the door opening is 97cm (3ft 2in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located to the right as you face the entrance.
- The ramp/slope gradient is slight.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp is 125cm (4ft 1in).
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Comments
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- The entrance has two identical door leaves.
- The leaf to the left is automatic with a push pad and the separate leaf, to the right, is manual.
- The manual door is heavy.
Outside Access (Side Entrance - Stepped)
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Entrance
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- This information is for the entrance located at the left of the building.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) may be difficult to open.
- The width of the door opening is 97cm (3ft 2in).
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Step(s)
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- There is a / are step(s) at this entrance.
- The step(s) is / are located in front of the entrance.
- There is / are 4 step(s) to access the entrance.
- There is tactile paving at the top and bottom of the step(s).
- The step(s) is / are clearly marked.
- The step(s) is / are deep (18cm+).
- The steps do have handrails.
- The handrails are on both sides.
Opening Times
- Monday 08:00 - 15:30.
- Tuesday 08:00 - 15:30.
- Wednesday 08:00 - 15:30.
- Thursday 08:00 - 15:30.
- Friday 08:00 - 15:30.
- Saturday Closed.
- Sunday Closed.
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Comments
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- Hot breakfast is served every day from 08:00-10:30 and hot lunches are served from 11:30-14:30 every day.
Eating and Drinking
- The following information is for the café.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 3m (3yd 10in) from the main entrance.
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals, snacks and drinks.
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Comments
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- The counters are on the ground floor, but customers can take food and drinks to the first floor if they wish.
- Photographs 1-8 show the ground floor.
- Photographs 9-12 show the first floor.
Other Floors
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Steps
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- The floors which are accessible by stairs are G and 1.
- The stairs are located to the right as you enter.
- The stairs are approximately 22m from the main entrance.
- There are 15+ steps between floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a platform lift.
- The floors which are accessible by this lift are G and 1.
- The weight limit for the lift is 500kg.
- The lift is approximately 18m (19yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 87cm (2ft 10in).
- The dimensions of the lift are 125cm x 160cm (4ft 1in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have a hearing enhancement system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is bright.
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Comments
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- The door opens automatically towards you when the call button is pressed.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
- This accessible toilet is located through the door at the rear of the cafe/bar.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 155cm x 215cm (5ft 1in x 7ft 1in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 86cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- The doorway leading to both the accessible toilet and standard toilets is 72cm wide.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located through the door at the rear of the cafe/bar.
- The female and male toilets are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.
- Plastic cups are available.
- Plastic cutlery is not available.
- Drinking straws are available on request.
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Comments
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- There is a Braille reader available on request.