SportsDock

Docklands Campus, The University of East London, University Way, London E16 2RD

020 8223 6888

enquiries@sportsdock.co.uk

www.sportsdock.co.uk

Guide Last Updated: 13/11/2015

Something changed?

Access Guide

  • Services / facilities within the building include two sports arenas, a dance studio, a Fitness Centre and Strength and Conditioning Room, a Sports Injury Clinic, classrooms, offices and the Munch Cafe.

  • Services / facilities within the grounds include 3G artificial sports pitches.

  • Monday 06:30 - 22:15.

  • Tuesday 06:30 - 22:15.

  • Wednesday 06:30 - 22:15.

  • Thursday 06:30 - 22:15.

  • Friday 06:30 - 22:15.

  • Saturday 09:00 - 20:00.

  • Sunday 09:00 - 20:00.

  • The venue is situated outside the centre of the city.

  • This venue is situated in London.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest mainline station is Stratford.

  • The closest DLR station to SportsDock is Gallions Reach.

  • The Cyprus DLR station is located directly outside the Docklands Campus main entrance.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located true.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 6 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 300cm x 510cm (9ft 10in x 16ft 9in).

  • The nearest designated bay is 15m (16yd 1ft) from the main entrance.

  • The furthest designated bay is 24m (26yd 9in) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 350cm (11ft 6in).

  • There is a designated drop off point.

  • The drop off point is located in front of the main entrance.

  • This is a pay and display car park, costing £3.00 for 3 hours between 06:30 - 17:30.

  • This car park is for SportsDock members and visitors only.

  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 133cm (4ft 4in) wide.

  • There is a second set of doors.

  • The door(s) open automatically.

  • The doors are double width.

  • The door opening is 132cm (4ft 4in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The desk is 12m (13yd 4in) from the main entrance.

  • There is level access to reception from the entrance.

  • The lighting levels are medium.

  • The reception desk is high.

  • The desk has a low (76cm or lower) section.

  • There is not a hearing assistance system.

  • The main reception desk is located to the right of the main entrance as you enter.

  • There are turnstiles, 53cm wide, and a gate, 119cm wide, by the reception desk leading into the main part of the centre.

  • A swipe card is required to enter using the turnstiles.

  • The gate is controlled by the reception desk.

  • This information is for the entrance located at the rear of the building.

  • There is not level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 125cm (4ft 1in) wide.

  • There is a second set of doors.

  • The door(s) open automatically.

  • The doors are double width.

  • The door opening is 122cm (4ft) wide.

  • This entrance gives access to the lower ground floor.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located to the left as you face the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a / are step(s) to access this area / service.

  • The step(s) is / are located in front of the entrance.

  • There is / are 5 step(s) to the area / service.

  • The step(s) is / are clearly marked.

  • The step(s) is / are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp overcomes the steps.

  • There is a / are step(s) to access this area / service.

  • The step(s) is / are located between the main and campus side entrances.

  • There is / are 14 step(s) to the area / service.

  • The lighting levels at the steps are medium.

  • The step(s) is / are clearly marked.

  • The step(s) is / are deep.

  • The steps do have handrails.

  • The handrails are on both sides.

  • There is a standard and / or platform lift to access this service.

  • These steps lead up from the campus side entrance to the main entrance and reception.

  • There is a lift for public use.

  • The lift is located by the lower ground floor steps.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG-G.

  • The lift is 16m (17yd 1ft) from the campus side entrance.

  • The dimensions of the lift are 102cm x 140cm (3ft 4in x 4ft 7in).

  • The clear door width is 79cm (2ft 7in).

  • There are separate entry and exit doors in the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The controls for the lift are within reach for a wheelchair user.

  • The lighting level in the lift is medium.

  • This lift overcomes the lower ground floor stairs, and gives access directly into the Munch Cafe area, bypassing the reception and security barriers.

  • Because of this, a swipe card is required to use this lift.

  • The lift also contains an intercom, at an accessible height, for visitors to contact reception to activate the lift.

  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • The lighting levels are varied.

  • There is pull out tiered seating available in Sports Arena 1, so wheelchair users can be accommodated at the front of this, or at the rear of this seating on the first floor gallery (shown in photograph 1).

  • There is level access and spaces designated for wheelchair users at the front of the three Harvard Rooms on the first floor (shown in photograph 2).

  • loop in gym.

  • The floors which are accessible by stairs are G-1-2.

  • There are 15+ steps between floors.

  • The lighting levels are medium.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • There is a lift for public use.

  • The lift is located opposite the reception desk and turnstiles.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is 19m (20yd 2ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 123cm x 200cm (4ft x 6ft 7in).

  • The clear door width is 100cm (3ft 3in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The controls for the lift are not within reach for a wheelchair user.

  • The lighting level in the lift is medium.

  • The following information is for the cafe.

  • Once inside, there is level access to the service.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 19m (20yd 2ft) from the main entrance.

  • The distance between the floor and the lowest table is 42cm (1ft 5in).

  • The distance between the floor and the highest table is 71cm (2ft 4in).

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is sandwiches, hot and cold snacks.

  • The Munch Cafe is located on the ground floor, just past reception.

  • Plastic cups and cutlery are available on request.

  • Monday 08:00 - 20:00..

  • Tuesday 08:00 - 20:00..

  • Wednesday 08:00 - 20:00..

  • Thursday 08:00 - 20:00..

  • Friday 08:00 - 20:00..

  • Saturday 09:30 - 19:30..

  • Sunday 09:30 - 19:30..

  • There are accessible changing rooms available.

  • The accessible changing rooms are located along the ground floor corridor past reception.

  • The accessible changing room is 38m (41yd 1ft) from the main entrance.

  • The accessible changing room is 5m (5yd 1ft) from the Sports Arena 1.

  • The accessible changing room is 26m (28yd 1ft) from the reception desk.

  • The dimensions of the accessible changing room are 277cm x 219cm (9ft 1in x 7ft 2in).

  • The facilities available in the accessible changing room are a wheel in shower and handrails.

  • Other facilities available are an accessible toilet.

  • There is level access to the changing room.

  • Accessible shower facilities are available.

  • The showers are located in the accessible changing room.

  • The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.

  • The height of the seat is 55cm (1ft 10in).

  • There is level access to the services from the shower facilities.

  • There are standard changing rooms available.

  • The standard changing rooms are located along the ground floor corridor past reception.

  • The standard changing room is 44m (48yd) from the main entrance.

  • The standard changing room is 32m (35yd) from the reception desk.

  • The standard changing room is 7m (22ft 12in) from the Sports Arena 1.

  • There is level access to the standard changing rooms.

  • These changing rooms contain level access showers with lowered controls, grab rails and flip down seats 45cm high.

  • There are similar changing rooms on the second floor, for users of the Dance Studio.

  • This information is for the entrance located by Sports Arena 2.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 135cm (4ft 5in) wide.

  • The outdoor sports pitches can only be accessed via the SportsDock building.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located just outside the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located at the rear of the SportDock.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a / are step(s) to access this area / service.

  • The step(s) is / are located at the rear of the SportDock.

  • There is / are 4 step(s) to the area / service.

  • The step(s) is / are clearly marked.

  • The step(s) is / are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp overcomes the steps and has handrails both sides.

  • The fitness suite is located on the ground floor, on the far side of the cafe.

  • The fitness suite is 42m (45yd 2ft) from the main entrance.

  • There is not level access to the fitness suite.

  • There are doors into the fitness suite.

  • The doors open towards you (pull).

  • The doors are heavy.

  • The opening is 168cm (5ft 6in) wide.

  • A portable hearing loop is not available for induction.

  • There is clear manoeuvring space between equipment.

  • There is level access to all of the equipment.

  • Monday 08:00 - 21:00.

  • Tuesday 08:00 - 21:00.

  • Wednesday 08:00 - 21:00.

  • Thursday 08:00 - 21:00.

  • Friday 08:00 - 21:00.

  • Saturday 09:00 - 19:30.

  • Sunday 09:00 - 19:30.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located on the bridge leading to the centre from the cafe.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • The bridge leads to the Fitness Centre, the Strength and Conditioning Room and the changing rooms, toilets and changing place.

  • The desk is 47m (51yd 1ft) from the main entrance.

  • The lighting levels are medium.

  • The reception desk is high.

  • The desk has a low (76cm or lower) section.

  • There is a hearing assistance system.

  • There are turnstiles, 55cm wide, and a gate, 130cm wide, next to the reception desk leading into the Fitness Centre.

  • These require a swipe card to access, although the gate can be opened by reception.

  • There are similar turnstiles and a gate leading into the Strength and Conditioning Room, by the changing rooms.

  • The facility is located by the Fitness Centre changing rooms.

  • The facility is 44m (48yd 4in) from the main entrance.

  • There is not level access to the facility.

  • You do not need a key for the facility.

  • The dimensions of the facility are 272cm x 397cm (8ft 11in x 13ft).

  • The facility changing bench height is fixed.

  • The facility changing bench is free standing.

  • The length of the bench is 178cm (5ft 10in).

  • The facility hoist is powered overhead.

  • The overhead hoist covers all areas in cubicle.

  • The sling is attached to the hoist by hook and loop.

  • The facility toilet is peninsular.

  • The transfer space on the right as you face the toilet is 66cm (2ft 2in).

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rails are on both sides.

  • The type of sink is fixed.

  • Wall mounted hand rails are not available at the sink.

  • Disposal facilities are available.

  • A privacy screen is not available.

  • Wide tear off paper roll is not available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is available.

  • The width of the transfer space on the left of the toilet depends on where the bench is positioned.

  • This changing place also contains a wheel in shower, with a height adjustable shower head.

  • There is a Changing Places facility available.

  • There are accessible changing rooms available.

  • The accessible changing rooms are located on the right hand side of the Fitness Centre area.

  • The accessible changing room is 50m (54yd 2ft) from the main entrance.

  • The accessible changing room is 20m (21yd 2ft) from the Fitness Centre.

  • The accessible changing room is 38m (41yd 1ft) from the reception desk.

  • The facilities available in the accessible changing room are a wheel in shower and handrails.

  • Other facilities available are an accessible toilet, baby change table, 91cm high.

  • Accessible shower facilities are available.

  • The showers are located in the accessible changing room.

  • The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.

  • The height of the seat is 52cm (1ft 8in).

  • There are standard changing rooms available.

  • The standard changing rooms are located on the right hand side of the Fitness Centre area.

  • The standard changing room is 52m (56yd 2ft) from the main entrance.

  • The standard changing room is 40m (43yd 2ft) from the reception desk.

  • The standard changing room is 20m (21yd 2ft) from the Fitness Centre.

  • These changing rooms contain level access showers with lowered controls, grab rails and flip down seats 45cm high.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 37m (40yd 1ft) from the main entrance.

  • The accessible toilet is located by the main changing rooms, opposite Sports Arena 1.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 98cm (3ft 3in).

  • The door weight is heavy.

  • The dimensions of the accessible toilet are 201cm x 218cm (6ft 7in x 7ft 2in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 132cm (4ft 4in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby Change Facilities

  • Baby change facilities are located in the accessible toilet.

  • The height of the baby change table once extended is 92cm (3ft).

  • There is also an accessible toilet in the accessible changing room next to this toilet, with the transfer space on the left.

  • Accessible toilets are also available in the Fitness Centre area, with the transfer spaces on the left.

  • There are also several toilets available on the first and second floors, with the transfer spaces on either side.

  • The accessible toilet on the second floor by the Dance Studio has a wheel in shower.

  • Standard toilets are available.

  • The female toilets are located in the main standard changing rooms.

  • The female toilets are 31m (33yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are medium.

  • The male toilets are located in the main standard changing rooms.

  • The male toilets are 44m (48yd 4in) from the main entrance.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are medium.

  • These toilets contain cubicles with grab rails fitted and doors that open outwards.

  • There are also standard toilets available in the Fitness Centre changing rooms, plus outside the Fitness Centre, on the first floor and in the changing rooms on the second floor.

  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service can be requested.

  • Staff are Text Relay aware.