Bath Spa Station

Dorchester Street, Bath, Somerset BA1 1SU

0845 7000 125

fgwfeedback@firstgroup.com

www.firstgreatwestern.co.uk

Guide Last Updated: 08/02/2017

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Access Guide

  • The venue is situated within the centre of the city.

  • This venue is situated in Bath.

  • The venue is not situated on a road which has a steep gradient.

  • The venue does have its own car park.

  • There are 2 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).

  • The nearest designated bay is 3m (9ft 10in) from the main accessible entrance.

  • The car park surface is tarmac.

  • The car park does not have a height restriction barrier.

  • The venue does have its own car park.

  • There are 3 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).

  • The nearest designated bay is 3m (9ft 10in) from the main accessible entrance.

  • The car park surface is tarmac.

  • The car park does not have a height restriction barrier.

  • There is one designated parking bay in front of the station.

  • The dimensions of this bay are 350 cm x 250 cm.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 120cm (3ft 11in) wide.

  • This entrance opens onto the concourse where the Ticket Office is located.

  • It is not possible for a wheelchair user to access either platform from this concourse.

  • Access to the Platforms is via the alternative entrances in the car parks.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 200cm (6ft 7in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading from the car park to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • This entrance gives direct access onto Platform 1.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 200cm (6ft 7in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading from the car park to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • This entrance opens directly onto Platform 2.

  • The reception desk is 6m (19ft 8in) from the front entrance.

  • There is level access to reception from the entrance.

  • The reception desk is low height.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

  • The Ticket Office is located to the left end of the station concourse as you enter from Dorchester Street.

  • The Ticket Office is open Monday to Friday 05.30-20.30, Saturday 06.00-20.30 and Sunday 07.45-20.30.

  • There are ticket machines located directly in front of the Dorchester Street entrance.

  • There is level access to the service.

  • Lighting levels are bright.

  • There are 2 platform(s) in the station.

  • The station is not staffed.

  • There is an office to obtain help.

  • This office is located to the left as you face the Ticket Office.

  • The train companies operating from within this station are First Great Western and South West Trains.

  • There is a taxi rank at the station.

  • The taxi rank is located in front of the station.

  • The taxi rank is 4m (13ft 1in) from the accessible entrance.

  • Announcements on platforms are audio and visual.

  • Platforms 1 and 2 are accessible to a wheelchair user.

  • Shops or services available on Platform 1 are the Tourist Information Centre and the Pumpkin Cafe.

  • Shops or services available on Platform 2 are the Pumpkin Cafe Shop and the Dashi Cafe.

  • This information is for platform(s) 1-2.

  • The platform(s) accessed by ramp / slope is / are 1-2.

  • Access to the platforms from the station concourse is via steps only.

  • Ramped access to both platforms is available via the car park entrances.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • The accessible toilet is 20m (22yd) from the accessible entrance.

  • The accessible toilet is located on Platform 1.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from any member of staff.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The dimensions of the accessible toilet are 300cm x 170cm (9ft 10in x 5ft 7in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 90cm (2ft 11in).

  • The tap type is lever.

  • There is not a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There are not mirrors in the accessible toilet.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The hand dryer is 130cm (4ft 3in) high.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The toilet roll holder is 110cm (3ft 7in) high.

  • There is a sink.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • Wall mounted and drop down rails are available.

  • There is a separate room with baby changing facilities situated next to the adapted toilet on Platform 1.

  • There are also standard and adapted toilets situated on Platform 2.

  • Standard toilets are available.

  • The female toilets are located on Platform 1.

  • The female toilets are 25m (27yd) from the accessible entrance.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located on Platform 1.

  • The male toilets are 25m (27yd) from the accessible entrance.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are bright.

  • Baby change facilities are not located within the venue.

  • There is a separate room with baby changing facilities situated next to the adapted toilet on Platform 1.

  • There are also standard and adapted toilets situated on Platform 2.

  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • Drinking straws are available on request.

  • The photograph shows the waiting room on Platform 1. Staff are trained to take TypeTalk calls.