Macmillan Cancer Centre

Macmillan Cancer Centre, Huntley Street, London WC1E 6AG

020 3456 7016

cancer.centre@uclh.nhs.uk

www.uclh.nhs.uk

Guide Last Updated: 01/12/2017

Something changed?

Access Guide

  • If you are driving to the MacMillan Cancer Centre please be aware it is located within the congestion zone and only limited on street Blue Badge parking is available.

  • On street Blue Badge parking bays are located in front of the Macmillan Cancer Centre on Huntley Street.

  • The following buses are used to access the Macmillan Cancer Centre: Tottenham Court Road - Northbound (Warren Street station) - no's 10, 73, 24, 29, 134. Gower Street - Southbound (University Street) - no's 10, 24, 29, 73, 134. Euston Road - no's 18, 27, 30, 88. Warren Street (bus stop W) – no's 18 and 205.

  • The nearest National Rail station is Euston.

  • Warren Street (Northern / Victoria Lines) and Euston Square (Circle / Hammersmith & City / Metropolitan Lines) are the closest tube stations to the Macmillan Cancer Centre. The tube stations are located at opposite ends of the hospital main building. Traffic light controlled pedestrian crossing points are located adjacent to each tube station. Euston Square station has lift access from the platform to the street.

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.

  • There are volunteers available for help and assistance at the hospital.

  • Volunteers can be found in the main Atrium.

  • Volunteers do not receive disability awareness / equality training.

  • BSL interpreters can be provided on request.

  • Language interpreters can be provided on request.

  • Mobility aids are available to help patients move around and include; wheelchairs.

  • To obtain mobility aids please contact the main reception.

  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.

  • The on street Blue Badge parking bay(s) is/are located on Huntley Street.

  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 215cm x 1300cm (7ft 1in x 42ft 8in).

  • There are not parking charges for the on street Blue Badge parking bay(s).

  • Standard on street parking is available.

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  • Monday 08:00 - 20:00.

  • Tuesday 08:00 - 20:00.

  • Wednesday 08:00 - 20:00.

  • Thursday 08:00 - 20:00.

  • Friday 08:00 - 20:00.

  • Saturday 08:00 - 20:00.

  • Sunday 08:00 - 20:00.

  • This information is for the entrance located on Huntley Street.

  • The entrance area/door is clearly signed.

  • There is step free access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The main door(s) open(s) automatically (towards you).

  • The main automatic door(s) is/are push pad activated.

  • The door(s) is/are single width.

  • The width of the door opening is 102cm.

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The automatic door(s) is/are push pad activated.

  • The door(s) is/are double width.

  • The width of the door opening is 300cm.

  • The single automatic doors are push pad operated.

  • Between the two sets of push pad operated doors is an automatic revolving door with an opening width of 152cm.

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  • This information is for the entrance located on Mortimer Market.

  • The entrance area/door is clearly signed.

  • There is step free access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The main door(s) open(s) automatically (towards you).

  • The main automatic door(s) is/are push pad activated.

  • The door(s) is/are single width.

  • The width of the door opening is 102cm.

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The automatic door(s) is/are push pad activated.

  • The door(s) is/are double width.

  • The width of the door opening is 300cm.

  • The single automatic doors are push pad operated.

  • Between the two sets of push pad operated doors is an automatic revolving door with an opening width of 152cm.

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  • The main reception is located ahead as you enter.

  • The reception area/desk is approximately 7m (7yd 1ft) from the main centre entrance.

  • The reception area/desk is clearly visible from the entrance.

  • There is step free access to the reception area/desk.

  • The lighting levels at the reception area/desk are medium.

  • The height of the reception desk is medium height (77cm - 109cm).

  • There is sufficient space to write or sign documents on the desk.

  • There is a low section of the desk (76cm or below) available.

  • There is sufficient space to write or sign documents on the low section of the desk.

  • There is a clear knee recess beneath the low section of the desk.

  • The desk is staffed.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • The hearing assistance system is signed.

  • Staff are not trained to use the system.

  • There is a touch screen.

  • The touch screen is not at a suitable height for a wheelchair user.

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  • There is level access once inside.

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Wayfinding signage is available.

  • Dementia friendly signage is not provided.

  • The type of flooring in walkways and corridors is vinyl/laminate and stone.

  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.

  • The lighting levels are varied.

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  • There is a waiting room / area.

  • The waiting room / area is approximately 10m from the main centre entrance.

  • There is level access into the waiting room / area.

  • There is not a/are not door(s) into the waiting room / area.

  • The type of flooring is stone.

  • There is a space for a wheelchair user to wait within the seating area.

  • Some chairs are permanently fixed.

  • Some chairs with armrests are available.

  • No tables are permanently fixed.

  • Announcements are in person and visual.

  • The waiting room / area does not have background music playing.

  • There is a television.

  • Subtitles are available.

  • Vending machines are not available.

  • A water dispenser is available.

  • There is not a play area or toys/books for a child to play with.

  • There is space for an assistance dog to rest within the seating area.

  • Lighting levels are medium.

  • Waiting areas are located to the left and right as you enter.

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  • The floors which are accessible by stairs are LG-G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are medium.

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  • There is a lift for public use.

  • The lift is located to the right as you enter via the main entrance.

  • The lift is approximately 20m (21yd 2ft) from the main centre entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG-G-1-2-3-4-5.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 99cm (3ft 3in).

  • The dimensions of the lift are 132cm x 150cm (4ft 4in x 4ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • The reception area 1 is located on the lower ground floor.

  • The reception area/desk is approximately 4m (4yd 1ft) from the garden lift.

  • Clear signage for the reception area/desk is visible from the entrance.

  • There is step free access to the reception area/desk, via lift.

  • The lighting levels at the reception area/desk are medium.

  • The height of the reception desk is medium height (77cm - 109cm).

  • There is sufficient space to write or sign documents on the desk.

  • There is a low section of the desk (76cm or below) available.

  • There is sufficient space to write or sign documents on the low section of the desk.

  • There is not a clear knee recess beneath the low section of the desk.

  • The desk is staffed.

  • There is not a hearing assistance system.

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  • The floors which are accessible by stairs are LG-G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are medium.

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  • There is a lift for public use.

  • The lift is located to the left as you enter via the main entrance.

  • The lift is approximately 20m (21yd 2ft) from the main centre entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG-G-1-2-3-4-5.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 99cm (3ft 3in).

  • The dimensions of the lift are 132cm x 150cm (4ft 4in x 4ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • The reception area 2 is located on the lower ground floor.

  • The reception area/desk is approximately 4m (4yd 1ft) from the house lift.

  • Clear signage for the reception area/desk is visible from the entrance.

  • There is step free access to the reception area/desk, via lift.

  • The lighting levels at the reception area/desk are medium.

  • The height of the reception desk is medium height (77cm - 109cm).

  • There is not sufficient space to write or sign documents on the desk.

  • There is a low section of the desk (76cm or below) available.

  • There is sufficient space to write or sign documents on the low section of the desk.

  • There is not a clear knee recess beneath the low section of the desk.

  • The desk is staffed.

  • There is not a hearing assistance system.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is located in the main corridor.

  • This accessible toilet is approximately 34m (37yd 7in) from the main centre entrance.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a locking handle.

  • The door is heavy.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The dimensions of the accessible toilet are 150cm x 300cm (4ft 11in x 9ft 10in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a soap dispenser.

  • The soap dispenser cannot be reached from seated on the toilet.

  • The height of the soap dispenser is 100cm.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 80cm (2ft 7in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.

  • The contrast between the wall-mounted grab rails to the right of the toilet and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby change facilities are located in the accessible toilet.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located in the main corridor.

  • The female and male toilets are 39m (42yd 1ft) from the main centre entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • An ambulant toilet with wall mounted grab rails is not available.

  • Lighting levels are medium.

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