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Pharmacy

Grantham and District Hospital, 101 Manthorpe Road, Grantham, NG31 8DG

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Access Guide

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Getting To The Hospital

  • By Road View
    • The hospital is situated on Manthorpe Road and is clearly signposted from all major routes. The postcode for Sat Nav is NG31 8DG. When dropping someone off at the hospital there are allocated drop off points, located outside A&E and the Tower Block.
    • The main car park is located directly outside the main entrance to the hospital. There are no patient and visitor car parks that are barrier controlled, and all operate an ANPR system. You can find a space and then pay for your parking as you leave the hospital. Please ensure you have made a note of your Vehicle Registration as this needs to be entered into the ticket machine in order to pay for your parking. Payment instructions are located at all ticket machines. All payment machines accept coins, notes, and card payments. All patients, visitors and staff need to park in designated parking spaces or they will receive a charge if parked inappropriately.
  • By Bus View
    • There is an onsite bus stop which is located close to the main entrance. You can use Traveline to start to plan your journey by bus.
  • By Train View
    • The nearest station is Grantham which is 1.1 miles away. To view the route use the Google Maps link below.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on corridor C.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01476 464 861.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Volunteers can be found at major entrances.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Hospital Standard Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 380cm x 566cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located next to the Accident and Emergency entrance and the Outpatients Department Side Entrance - Corridor B.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the Accident and Emergency entrance.
  • Comments View
    • The payment kiosk next to the Accident and Emergency entrance is shown in photograph 5.
    • The payment kiosk next to the Outpatients Department Side Entrance - Corridor B is shown in photograph 6.

Hospital Parking (Hospital Blue Badge Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the front side of the hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 385cm x 620cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located next to the Accident and Emergency entrance and the Outpatients Side entrance.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the Outpatients Department Front Entrance.
  • Comments View
    • The payment kiosk next to the Accident and Emergency entrance is shown in photograph 3.
    • The payment kiosk next to the Outpatient Side Entrance - Corridor B is shown in photograph 4.
    • The car parks throughout the hospital use an ANPR system.
    • The height to the top of the touchscreen is 145cm.

Getting To (The Pharmacy)

  • The Pharmacy is/are located on corridor B.
  • Access to the Pharmacy is via the Outpatients Department side entrance - corridor B.
  • Enter via the Outpatients Department side entrance - corridor B and continue ahead, the department is located on the left of the corridor.
  • There is step free access to the Pharmacy.
  • The Pharmacy is approximately 25m from the Outpatients Department side entrance - corridor B.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.

Outside Access (Outpatients Department Side Entrance - Corridor B)

  • Entrance Details View
    • This information is for the entrance located off of the Outpatients car park at the side of the hospital building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.

Opening Times

  • Monday 08:45 - 17:05.
  • Tuesday 08:45 - 17:05.
  • Wednesday 08:45 - 17:05.
  • Thursday 08:45 - 17:05.
  • Friday 08:45 - 17:05.
  • Saturday Closed.
  • Sunday Closed.

Entrance

  • Entrance Details View
    • This information is for the entrance located on corridor B.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • The hand sanitiser is in a suitable position for wheelchair users.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 155cm.

Reception

  • The Pharmacy reception is located is located to the right on entering the department.
  • The reception area/desk is approximately 6m (6yd 1ft) from the department entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception area/desk.
  • The lighting levels at the reception area/desk are medium.
  • The height of the reception desk is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the desk.
  • There is not a low section of the desk (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • Dementia friendly signage is not provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 8m from the department entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Accessible Toilet (Reception)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is located past the reception and to the left.
    • This accessible toilet is approximately 12m (13yd 4in) from the department entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • The toilet is a male facility.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 160cm x 339cm (5ft 3in x 11ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 147cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • A similar female facility is located next to this toilet.

Standard Toilet(s)

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