The Tower – A Guoman Hotel

St. Katherines Way, London E1W 1LD

0870 333 9106

tower@guoman.com

www.guoman.com

Guide Last Updated: 05/02/2018

Something changed?

Access Guide

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is London Bridge.

  • The nearest underground station is Tower Hill.

  • Reception is staffed 24 hours per day.

  • The venue does have its own car park.

  • The car park type is open air/surface.

  • There are 2 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 220cm x 600cm (7ft 3in x 19ft 8in).

  • The nearest designated bay is 6m (19ft 8in) from the main accessible entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • There is also an underground car park.

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  • This information is for the entrance located at the rear of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 162cm (5ft 4in) wide.

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  • The reception desk is 15m (16yd) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

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  • There is level access to the service(s).

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does play background music.

  • Music is played in Reception.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

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  • The floors which are accessible by stairs are LG-12.

  • There are 15+ steps between floors.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG-12.

  • The lift is 8m (26ft 3in) from main entrance.

  • Staff do not need to be notified for use of the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

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  • The following information is for the restaurant.

  • Full table service is available.

  • Some tables are permanently fixed.

  • Some chairs are permanently fixed.

  • The nearest table is 5m (16ft 5in) from the restaurant entrance.

  • The distance between the floor and the lowest table is 74cm (2ft 5in).

  • The distance between the floor and the highest table is 74cm (2ft 5in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Menus are hand held only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is breakfast, lunch and dinner.

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  • The Tourist Board rating is 4.

  • There are 801 rooms in total.

  • There are 0 standard ground floor rooms.

  • There are 798 standard rooms on other floors.

  • There are accessible ensuite facilities.

  • There is / are 3 room(s) which has / have accessible ensuite facilities.

  • There is / are 0 adjoining room(s) available for carers.

  • The accessible room viewed is 34m (37yd) from the lift.

  • There is level access from an accessible entrance.

  • No accessible rooms are located in a separate building from the main hotel.

  • The room number or room name viewed was 105.

  • The width of the door is 88cm (2ft 11in).

  • The height of the bed is 62cm (2ft 0in).

  • The measurement between the bed base and floor is 0cm (0ft 0in).

  • Light switches are within 120cm from floor level.

  • There is a functional emergency alarm in the room.

  • It is a push button style alarm.

  • An adjoining room is not available.

  • Assistance dogs are welcomed to stay with guests in accessible rooms.

  • The width of the door to the ensuite is 84cm (2ft 9in) (2ft 9in).

  • The door opens outwards.

  • The door is light.

  • The door is locked by a locking handle.

  • The dimensions of the accessible ensuite are 187cm x 297cm (6ft 2in x 9ft 9in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 125cm (4ft 1in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • Wall mounted grab rails are available.

  • As you face the toilet, the wall mounted grab rails are on both sides.

  • The toilet seat is 45cm (1ft 6in) above floor level.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm in height.

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The height of the sink is 69cm (2ft 3in).

  • The tap type is lever.

  • There is a mixer tap for the sink.

  • There is a functional emergency alarm in the ensuite.

  • Disposal facilities are not available.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • There is not a bath.

  • There is a wheel in shower.

  • The shower head is adjustable.

  • The shower control type is twist/turn.

  • The shower seat is flip down.

  • The flip down or fixed seat height is 47cm (1ft 7in).

  • There are handrails available.

  • There is tactile signage on or near the hotel door.

  • The colour contrast between the external hotel room door and wall is good.

  • The colour contrast between the walls and floor is good.

  • The colour contrast between the internal hotel room door and wall is good.

  • The colour contrast between the external ensuite door and wall is good.

  • Lighting levels are medium.

  • The colour contrast between the internal ensuite door and wall is good.

  • The colour contrast between the walls and floor in the ensuite is fair.

  • The colour contrast between the drop down rails and wall is poor.

  • The colour contrast between the grab rails and wall is poor.

  • Lighting levels are bright.

  • Some hotel rooms have auxiliary aids for people with sensory impairments.

  • The available auxiliary aid(s) is(are) flashing alarms, vibrating pillows and Teletext/subtitles/Ceefax.

  • Flashing fire alarms are in rooms.

  • Vibrating fire alarms are In rooms.

  • The number of accessible rooms with baths is 0.

  • The number of accessible rooms with wheel in showers is 3.

  • There are not standard rooms on the ground floor.

  • There are standard rooms on other floors.

  • The other floors can be accessed by lift.

  • Adjoining rooms are not available.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 9m (9yd 2ft) from the lift.

  • This accessible toilet is located in the upper foyer.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The door is light.

  • The dimensions of the accessible toilet are 195cm x 287cm (6ft 5in x 9ft 5in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 110cm (3ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 75cm (2ft 6in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby change facilities are located within the standard toilet.

  • The baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 95cm (3ft 1in).

  • Inside the venue, there is level access to the baby change facility.

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  • Standard toilets are available.

  • The female toilets are located on the upper foyer.

  • The female toilets are 8m (26ft 3in) from the lift.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located on the upper foyer.

  • The male toilets are 16m (17yd) from the lift.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are low.

  • The photographs show the female and male toilets respectively.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • There is an evacuation chair available.