Jubilee Place Mall

Canary Wharf, London E14 5NY

020 7477 1477



Guide Last Updated: 13/09/2013

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Access Guide

  • Monday 09:00 - 19:00.

  • Tuesday 09:00 - 19:00.

  • Wednesday 09:00 - 19:00.

  • Thursday 09:00 - 19:00.

  • Friday 09:00 - 19:00.

  • Saturday 10:00 - 18:00.

  • Sunday 12:00 - 18:00.

  • The venue is situated within the centre of the town or city.

  • The venue is not situated on a road which has a steep gradient.

  • The venue does have its own car park.

  • The car park is at the front of the venue.

  • The car park type is open air/surface.

  • There are 3 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).

  • The nearest designated bay is 16m (17yd) from the main accessible entrance.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 200.

  • There is level access via the lift from all car park floors.

  • There is level access into the venue.

  • The main doors open automatically.

  • The door opening is 91cm (2ft 12in) wide.

  • The automatic entrance doors are push pad operated.

  • The reception desk is 20m (22yd) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • Lighting levels are bright.

  • There is not a hearing assistance system.

  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does play background music.

  • The floors which are accessible by stairs are -2--1-B-LG-G.

  • There are 15+ steps between floors.

  • The steps are deep.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • The lighting level is bright.

  • There is a lift for public use.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are -2--1-B-LG-G.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 98cm x 140cm (3ft 3in x 4ft 7in).

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

  • There are accessible toilets within this venue designated for public use.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from the information desk.

  • The door opens inwards.

  • The dimensions of the accessible toilet are 151cm x 200cm (4ft 11in x 6ft 7in).

  • There is a functional emergency alarm available.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • Standard toilets are available.

  • Baby change facilities are not located within the venue.

  • Staff do not receive disability awareness / equality training.