Idea Store Canary Wharf

Churchill Place, Canary Wharf, London E14 5RB

020 7364 4332

idea.store@towerhamlets.gov.uk

www.ideastore.co.uk/idea-store-canary-wharf

Guide Last Updated: 10/05/2017

Something changed?

Access Guide

  • Services / facilities within the building include library, internet cafe, training & research.

  • The venue is located within Churchill Place mall. For access to the mall please see the seperate Churchill Place guide.

  • Monday 09:00 - 21:00.

  • Tuesday 09:00 - 21:00.

  • Wednesday 09:00 - 21:00.

  • Thursday 09:00 - 21:00.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 17:00.

  • Sunday 12:00 - 18:00.

  • The venue does have its own car park.

  • There are 8 designated parking bay(s) within the car park.

  • The nearest designated bay is 29m (32yd) from the main accessible entrance.

  • The car park surface is tarmac.

  • The car park does have a height restriction barrier.

  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main door(s) open(s) away from you (push).

  • The door(s) is / are double.

  • The door(s) is / are permanently held open.

  • The width of the door opening is 165cm (5ft 5in).

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  • The desk/counter is 25m (27yd 1ft) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is high (110cm+).

  • The desk/counter has a low (76cm or lower) section.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use the system.

  • There is a touch screen.

  • The touch screen is at a suitable height for a wheelchair user.

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  • There is not level access to the service(s).

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

  • There is chairs with armrests located throughout the venue.

  • There are numerous computers for internet use.

  • There are four training labs also available.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located just beyond reception.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on the right going up.

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  • This library does not have a regular supply of books in Braille.

  • This library does have a regular supply of books in large print.

  • This library does have a regular supply of books in audio format.

  • There is an ordering service.

  • The library does have computers with accessible software.

  • Accessible software includes JAWS and Zoomtext.

  • Auxiliary aids are available for computer users.

  • A large text keyboard and large rollerball mouse is / are available.

  • There is a children's library within the venue.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 24m (26yd 9in) from the main entrance.

  • This accessible toilet is located to the right of reception as you enter.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is not a radar key.

  • The key can be obtained from a member of staff.

  • The door opens by sliding.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 79cm (2ft 7in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 155cm x 207cm (5ft 1in x 6ft 9in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is not a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary, general domestic waste and waste paper pedal bin disposal units.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the right.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer can be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • Standard toilet facilities are available.

  • The female toilet facilities that were surveyed are located just beyond reception.

  • The female toilet(s) is/are approximately 26m (28yd 1ft) from the main entrance.

  • Inside the venue, there is level access to the female toilet(s).

  • Lighting levels are medium.

  • The male toilet facilities that were surveyed are located just beyond reception.

  • The male toilet(s) is/are approximately 28m (30yd 1ft) from the main entrance.

  • Inside the venue, there is level access to the male toilet(s).

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the female toilet.

  • The height of the baby change table once extended is 84cm (2ft 9in).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service can be requested.

  • Home visits / services are available.