Hotel Ibis London City

5 Commercial Street, London E1 6BF

020 7422 8400

H5011@accor.com

www.accor.com

Guide Last Updated: 01/12/2016

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Access Guide

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Whitechapel High Street.

  • The car park is located off Commercial Street.

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 190cm x 460cm (6ft 3in x 15ft 1in).

  • On street Blue Badge parking is located off Pomell Way.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

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  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Liverpool Street.

  • The nearest underground station is Aldgate East.

  • Aldgate East is on the Hammersmith and City and District line.

  • This information is for the entrance located to the front of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 130cm (4ft 3in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 130cm (4ft 3in) wide.

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  • This information is for the entrance located to the front of the building.

  • There is level access into the venue.

  • The main doors open by revolving.

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 110cm (3ft 7in) wide.

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  • The reception desk is 10m (32ft 10in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does play background music.

  • Music is played in the foyer only.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are medium.

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  • The floors which are accessible by stairs are G-1-2-3-4-5-6-7-8-9-10.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is medium.

  • The lift is located to the right as you enter.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3-4-5-6-7-8-9-10.

  • The lift is 15m (16yd) from main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

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  • The following information is for the restaurant.

  • Once inside, there is level access to the service.

  • Full table service is available.

  • There is ample room for a wheelchair user to manoeuvre.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 30m (32yd 2ft) from the main entrance.

  • The distance between the floor and the lowest table is 70cm (2ft 4in).

  • The distance between the floor and the highest table is 70cm (2ft 4in).

  • Menus are hand held only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is varied hot and cold meals.

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  • The following information is for the bar.

  • Once inside, there is level access to the service.

  • Food is available from the bar.

  • Full table service is available.

  • There is ample room for a wheelchair user to manoeuvre.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • All chairs have armrests.

  • The nearest table is 20m (22yd) from the main entrance.

  • The distance between the floor and the lowest table is 68cm (2ft 3in).

  • The distance between the floor and the highest table is 68cm (2ft 3in).

  • The type of food served here is snacks.

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  • There are 348 rooms in total.

  • There are 0 standard ground floor rooms.

  • There are 348 standard rooms on other floors.

  • There are accessible ensuite facilities.

  • There is / are 19 room(s) which has / have accessible ensuite facilities.

  • There is / are 0 adjoining room(s) available for carers.

  • The accessible room viewed is 12m (13yd) from the lift.

  • There is level access from an accessible entrance.

  • This is by lift.

  • No accessible rooms are located in a separate building from the main hotel.

  • The room number or room name viewed was 814.

  • The width of the door is 75cm (2ft 6in).

  • The height of the bed is 50cm (1ft 8in).

  • The measurement between the bed base and floor is 20cm (0ft 8in).

  • Light switches are within 120cm from floor level.

  • There is a functional emergency alarm in the room.

  • It is a push button style alarm.

  • An adjoining room is not available.

  • Assistance dogs are welcomed to stay with guests in accessible rooms.

  • The width of the door to the ensuite is 89cm (2ft 11in) (2ft 11in).

  • The door opens by sliding.

  • The door is light.

  • The door is locked by a (no lock).

  • The dimensions of the accessible ensuite are 155cm x 195cm (5ft 1in x 6ft 5in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 125cm (4ft 1in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • Wall mounted grab rails are available.

  • As you face the toilet, the wall mounted grab rails are on the right.

  • The toilet seat is 48cm (1ft 7in) above floor level.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm in height.

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The height of the sink is 80cm (2ft 7in).

  • The tap type is lever.

  • There is a mixer tap for the sink.

  • There is a functional emergency alarm in the ensuite.

  • Disposal facilities are available.

  • There are mirrors.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • There is a wheel in shower.

  • The shower head is adjustable.

  • The shower control type is lever.

  • The shower seat is flip down.

  • The flip down or fixed seat height is 48cm (1ft 7in).

  • There are handrails available.

  • There is tactile signage on or near the hotel door.

  • The colour contrast between the external hotel room door and wall is good.

  • The colour contrast between the walls and floor is good.

  • The colour contrast between the internal hotel room door and wall is good.

  • The colour contrast between the external ensuite door and wall is good.

  • Lighting levels are medium.

  • The colour contrast between the internal ensuite door and wall is good.

  • The colour contrast between the walls and floor in the ensuite is good.

  • The colour contrast between the drop down rails and wall is good.

  • The colour contrast between the grab rails and wall is good.

  • Lighting levels are medium.

  • Some hotel rooms have auxiliary aids for people with sensory impairments.

  • The available auxiliary aid(s) is(are) flashing alarms, vibrating pillows and Teletext/subtitles/Ceefax.

  • Flashing fire alarms are in rooms.

  • Vibrating fire alarms are In rooms.

  • The hotel does not provide any other auxiliary aids for people with mobility impairments.

  • The number of accessible rooms with baths is 0.

  • The number of accessible rooms with wheel in showers is 19.

  • There are not standard rooms on the ground floor.

  • There are standard rooms on other floors.

  • The other floors can be accessed by lift.

  • Adjoining rooms are not available.

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  • There are accessible toilets within this venue designated for public use.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 18m (20yd) from the main entrance.

  • The accessible toilet is located to the right as you enter.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 150cm x 185cm (4ft 11in x 6ft 1in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 85cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are medium.

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  • Standard toilets are available.

  • The female and male toilets are located to the right as you enter.

  • The female and male toilets are 18m (20yd) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are medium.

  • Baby change facilities are not located within the venue.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service cannot be requested.

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