Canada Place Building

Canary Wharf, London E14 5AH

020 7477 1477

Guide Last Updated: 07/12/2017

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Access Guide

  • Monday 09:00 - 19:00.

  • Tuesday 09:00 - 19:00.

  • Wednesday 09:00 - 19:00.

  • Thursday 09:00 - 20:00.

  • Friday 09:00 - 20:00.

  • Saturday 10:00 - 18:00.

  • Sunday 12:00 - 18:00.

  • The venue is situated within the centre of the town or city.

  • The venue is not situated on a road which has a steep gradient.

  • The venue does have its own car park.

  • There are 200 designated parking bay(s) within the car park.

  • The car park surface is tarmac.

  • The car park does have a height restriction barrier.

  • The maximum height is 200.

  • There is access from the car park via the lift.

  • There is level access into the venue.

  • The main doors open automatically.

  • The door opening is 290cm (9ft 6in) wide.

  • There is an alternative entrance to this venue which is located at street level on Canada Square.

  • The automatic doors at the entrance are push pad operated.

  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does play background music.

  • The floors which are accessible by stairs are (-2)-(-1)-B-G-1-2-3-4.

  • The lighting level is low.

  • There is a lift for public use.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are (-2)-(-1)-B-G-1-2-3-4.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 198cm x 158cm (6ft 6in x 5ft 2in).

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

  • There are 2 lifts next to each other.

  • There are accessible toilets within this venue designated for public use.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The dimensions of the accessible toilet are 157cm x 210cm (5ft 2in x 6ft 11in).

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • Standard toilets are available.

  • Baby change facilities are not located within the venue.

  • Staff do receive disability awareness / equality training.