You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • From the M62: Leave the M62 motorway at junction 5, signed A5080 Knotty Ash and Huyton. Take the first exit from the roundabout, signed A5080 Knotty Ash and Broadgreen Hospital. Continue for approximately 1 mile, straight through the first set of traffic lights. At the next set of traffic lights turn right onto Thomas Lane (under a railway bridge). Continue for approximately half a mile and at the next traffic lights, turn left onto Thomas Drive and enter the hospital site on the right. From the city centre and Mersey Tunnels: The hospital is adjacent to the M62 approach road so follow signs to the M62 motorway. As you approach the motorway keep in the left-hand lane, proceed under the flyover and take the slip road signposted Broadgreen Hospital next to the M62 approach road. At the first set of traffic lights turn left into Thomas Lane and at the next set of traffic lights turn left into Thomas Drive. Turn right to enter the site at the main entrance. The postcode for the Sat-Nav is L14 3LB. The address for the hospital is: Broadgreen Hospital Thomas Drive Liverpool L14 3LB.
  • The hospital also has a designated Blue Badge car park. Standard parking charges apply for Blue Badge holders in this car park. The Blue Badge car park is at the rear of the hospital site. There is also a multi-storey car park within the grounds of Broadgreen Hospital. The car park is open 24 hours a day, seven days a week, and charges apply. A shuttle bus service runs Monday to Friday 08:00 to 16:45 with several pick up points around the hospital grounds.
• By Bus View
  • There are a variety of bus services which operate from the surrounding areas and drop off at the hospital or within walking distance. To find information about times and services please contact the Merseytravel Traveline on 0871 200 2233 or follow the link below in the Useful Links section.
  • There is an onsite bus stop.
  • The bus stop is located directly opposite the main entrance of the hospital.
  • The bus stop does not have any shelter. The bus has standard seating and while there is space to transport a wheelchair user by means of a ramp, it is considered that the bus is currently unsuitable for ambulant users.
  • The onsite bus stop is approximately 15m from the main hospital entrance. There is a dropped kerb at the bus stop and level access to the hospital entrance.
• By Train View
  • Broadgreen train station is 5 to 10 minutes walk from the hospital. If you are travelling from further afield, Lime Street Station, which serves the city line, is less than 4 miles away in the city centre. Taxis are readily available from Lime Street Station and Merseytravel can provide details of bus services linking local train stations and the hospital.
• Useful Links View
  • Merseytravel Web Link.
  • To view the web page described above click here (opens in new tab).
  • Google Map for journey between Broadgreen Rail Station to Broadgreen Hospital.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the Foyer of the Royal Liverpool University Hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0151 706 4903.
• Hospital staff do receive disability awareness / equality training.
• No hospital staff receive deaf awareness training.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located on the green areas around the site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks and crutches.
• To obtain mobility aids please contact the main reception or a member of staff.
• Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.

You are on Hospital Parking (Main Entrance Blue Badge Parking and Further Parking Information). Skip to the next section.

Hospital Parking (Main Entrance Blue Badge Parking and Further Parking Information)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located to the left of the Main Hospital Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 570cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 hours only.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the Main Hospital Entrance.
• Comments View
  • The hospital also has a designated Blue Badge car park.
  • Standard parking charges apply for Blue Badge holders in this car park.
  • The Blue Badge car park is at the rear of the hospital site.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 60+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 3.5m x 5m (11ft 5in x 16ft 4in).
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb/non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does have to cross a road.
  • The road is not generally busy.
  • The car park does not have a height restriction barrier.
  • A shuttle bus service operates between the car parks and different entrances.
  • Additional Blue Badge parking areas are available outside the Alexandra Wing and in West Road.
  • There are no parking charges in these areas.
  • Patients and visitors can also park in the Vinci two storey car park which is on site and a 5 minute walk from the main hospital buildings.
  • This car park does not have Blue Badge bays and standard parking charges apply.

You are on Getting To (The Breast Screening Unit). Skip to the next section.

Getting To (The Breast Screening Unit)

• The Breast Screening Unit is/are located on Level 1 of the Alexandra Wing.
• Access to the Breast Screening Unit is via the Alexandra Wing Main Entrance.
• Enter through the Alexandra Wing Main Entrance and bear right. Continue along the corridor to the entrance doors on the left signed 'Pain Medicine Clinic, ENT/Audiology and Breast Screening Unit'. Enter through these doors, and proceed to the end of the corridor. The Breast Screening Unit entrance is located immediately ahead.
• There is step free access to the Breast Screening Unit.
• The Breast Screening Unit is approximately 68m from the Alexandra Wing Main Entrance.
• There is a/are manual, double door(s) which may be difficult to open between the Alexandra Wing Main Entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Alexandra Wing Main Entrance). Skip to the next section.

Outside Access (Alexandra Wing Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Alexandra Wing building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 178cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 174cm.
• Ramp/Slope Details View
  • The ramp/slope is located between the inner and outer entrance doors.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The lighting levels at the ramp/slope are moderate to good.
• Comments View
  • This entrance gives access to Level 1.
  • The Alexandra Wing can also be accessed via the Main Hospital Entrance using the link bridge on level 2.

You are on Opening Times (Breast Screening Unit). Skip to the next section.

Opening Times (Breast Screening Unit)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Main Corridor Entrance - Pain Medicine, ENT/Audiology and Breast Screening). Skip to the next section.

Entrance (Main Corridor Entrance - Pain Medicine, ENT/Audiology and Breast Screening)

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• Entrance Details View
  • This information is for the entrance located on the main level 1 corridor of Alexandra Wing.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 172cm.

You are on Reception (Breast Screening Unit). Skip to the next section.

Reception (Breast Screening Unit)

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• Reception View
  • The reception point is located straight ahead as you enter the unit.
  • The reception point is approximately 12m (13yd 4in) from the Breast Screening Unit entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 26/02/2020.
  • The hearing assistance system was not working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Department / Service (Breast Screening Unit). Skip to the next section.

Department / Service (Breast Screening Unit)

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• Department / Service Access View
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 180cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area and treatment rooms.
  • There are 3 consultation/treatment rooms in this department/service.
  • A mobile hoist is available from another department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Consultation / Treatment Room (Mammography). Skip to the next section.

Consultation / Treatment Room (Mammography)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• A hoist is available.
• The hoist is manual.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There is a/are standard changing room(s) available.
• The standard changing room(s) surveyed is/are located off the main corridor.
• The standard changing room(s) is/are approximately 2m (2yd 7in) from the reception.
• There is level access to the standard changing room(s).

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• Comments View
  • The door width is 75cm.
  • The changing rooms lead into the Mammography rooms.
  • There are 6 changing rooms.
  • The changing room surveyed was 1.
  • There is a functional alarm cord and a flip down seat 45cm from the ground.
  • The changing room leads directly into the Mammography room.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located towards the rear of the unit.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Breast Screening Unit entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 198cm x 212cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 128cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 115cm and 147cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 103cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 102cm (3ft 4in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located off the reception waiting area.
  • The shared toilet(s) is/are approximately 6m (6yd 1ft) from the Breast Screening Unit entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels in the shared toilets are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Main Hospital Building Entrance and Reception link (new tab) - click here.
• Alexandra Wing link (new tab) - click here.