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Jacobite Cruises - Jacobite Warrior

Tomnahurich Bridge, Glenurquhart Road, Inverness, IV3 5TD

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Access Guide

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Introduction

  • Services/facilities include shared parking, a quayside ticket office, a waiting area, a gangway, The Clansman Hotel, a restaurant and shop. .
  • Loch Ness by Jacobite have a variety of cruise and tour options. .
  • The Contemplation Cruise departing from Dochgarroch Lock is wheelchair accessible. Contemplation is a 2-hour round trip starting from Dochgarroch along the Caledonian Canal and Loch Ness with views of Urquhart Castle. .
  • The Inspiration Cruise is a 50-minute round trip from Clansman Harbour on Loch Ness with views of Urquhart Castle. It is not suitable for wheelchair users. .
  • The Freedom Cruise is a 2.5 hour round trip from Clansman Harbour on Loch Ness and includes a 50 minute cruise on Loch Ness and a 1 hour visit to Urquhart Castle. It is not suitable for those with mobility issues. .
  • The Temptation Tour is a 3hr coach, cruise and castle combination departing from Inverness bus station. This tour is run in partnership with D&E Coaches. This tour is not suitable for wheelchair users or those with mobility impairments. .
  • Departure points are Dochgarroch Lock and The Clansman Harbour. Clansman Harbour is not accessible for wheelchair users and is not recommended for those who have a walking disability. .
  • Dochgarroch Lock is the most accessible boarding location for the cruises. .
  • Assistance dogs only are permitted to enter Urquhart Castle and grounds.

Opening Times

  • The venue has seasonal opening times and please contact the venue for details of opening times.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Inverness.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Inverness.
  • Comments View
    • The Jacobite Warrior is based at Clansman Harbour.
    • The venue is 9 miles from Inverness City centre.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the boat.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 100cm (3ft) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 83cm (2ft) wide.
  • Comments View
    • There are 2 entrances.
    • The entrance used depends on which side the ship docks.
    • There is a steep ramp at both entrances.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Motorised scooters are not welcomed in public parts of the venue.
  • Lighting levels are medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are Upper Deck and Main Deck.
    • There are 11 steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Other View
    • The services on the floors which are not accessible are additional seating.

Restaurant Bar Internal

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is not available from the bar.
  • All tables are permanently fixed.
  • All chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 5m (16ft 5in) from the main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is drinks and snacks.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.