You are on Opening Times. Skip to the next section.

Opening Times

• Monday 04:30 - 00:30.
• Tuesday 04:30 - 00:30.
• Wednesday 04:30 - 00:30.
• Thursday 04:30 - 00:30.
• Friday 04:30 - 00:30.
• Saturday 04:30 - 00:30.
• Sunday 04:30 - 00:30.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Inverness.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 370cm x 550cm (12ft x 18ft).
  • The nearest designated bay is 33m (36yd 3in) from the Platform 6 entrance.
  • The furthest designated bay is 45m (49yd 8in) from the Platform 6 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This entrance gives access to platforms 1-7.
• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 170cm (5ft 7in) wide.

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• Comments View
  • There is a single automatic door to the waiting room 120cm which has push to open buttons.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Platrom 6 Entrance). Skip to the next section.

Outside Access (Platrom 6 Entrance)

• This entrance gives access to platforms 6,5,4,3,2,1.
• This information is for the entrance located at the left side of the building.
• There is level access into the venue.
• The main doors open (no doors).
• The door opening is 165cm (5ft) wide.

You are on Outside Access (Platform 1/2 Entrance). Skip to the next section.

Outside Access (Platform 1/2 Entrance)

• This entrance gives access to platforms 1,2,3,4,5,6,7.
• This information is for the entrance located at the right side of the building.
• There is level access into the venue.
• The main doors open (no doors).
• The door opening is 100cm (3ft) wide.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 27m (29yd 20in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use system.

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• Comments View
  • The ticket office has a 2 automatic double doors 130cm wide for entry or exit.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.

You are on Train Station. Skip to the next section.

Train Station

• The station is staffed.
• There is an office to obtain help.
• The office to obtain help is 60m (65yd 2ft) from the Platform 6 entrance.
• The station is not staffed between 00:30-04:30.
• This office is located in the staff office at the rear left of the station.
• There is a ticket office.
• The ticket office is located to the right of the building.
• The ticket office is 20m (21yd 2ft) from the main entrance.
• The train companies operating from within this station are First ScotRail.
• There is a taxi rank at the station.
• The taxi rank is located at the front of the station.
• The taxi rank is 10m (10yd 3ft) from the main entrance.
• Shops and services within the station include WHSmith, Cafexpress, Berties Bar.
• All key concourse shops and services have level access.
• There are 7 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1,2,3,4.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are located on the main station concourse.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, contact staff.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1,2,3,4,5,6,7.
• The platform(s) which has/have level access is / are 1,2,7.
• The platform(s) accessed by ramp / slope is / are 3,4,5,6.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 3,4,5,6.
• Accessible toilets are 46m (50yd) from the main entrance.

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• Comments View
  • Platform 7 is outside the station building and is 100m from Platform 6 Entrance at the rear of the building through the car park.

You are on Level Change (Platform 5/6). Skip to the next section.

Level Change (Platform 5/6)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the platform.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Level Change (Platform 3/4). Skip to the next section.

Level Change (Platform 3/4)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the platform.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is Pictorial signage on or near the toilet door.
  • The accessible toilet is 70m (76yd 21in) from the platform 6 entrance.
  • The accessible toilet is located to the left of the building.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from station staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 320cm (4ft x 10ft).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (18in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3").
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5").
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • Lighting levels are bright.
• Comments View
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft ).
  • Inside the venue, there is level access to the baby change facility.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The showers are located in the accessible toilet.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 44cm (1ft 5in).
• Other facilities available are hair dryer.
• There is level access to the services from the shower facilities.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the rear left of the building.
  • The female and male toilets are 75m (82yd) from the platform 6 entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard toilets.
  • The height of the baby change table once extended is 85cm (2ft).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are available in Braille.
• Documents are available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Staff are not Text Relay aware.
• Home visits / services are not available.

You are on User Reviews. Skip to the next section.

User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).