You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Inverness.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Inverness.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the side of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The nearest Blue Badge bay is 32m (34yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The designated bay is marked by a sign on the wall only.
  • The designated bay is 21m from the Windsor Building entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are permanently held open.
• The door opening is 115cm (3ft 9in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 112cm (3ft 8in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• The width of the ramp or slope is 120cm (3ft).

You are on Outside Access (Windsor Building). Skip to the next section.

Outside Access (Windsor Building)

• This information is for the entrance located at the side of the separate building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 87cm (2ft 10in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
• Comments View
  • There is an access code terminal for this door 130cm from the ground.

You are on Level Change (Windsor Building). Skip to the next section.

Level Change (Windsor Building)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the right of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 100cm (3ft).
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are deep.
• The steps do not have handrails.

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• Comments View
  • The ramp overcomes the step.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the bar and restaurant.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold snacks and meals.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4.
  • There are 30 rooms in total.
  • There are 6 standard ground floor rooms.
  • There are 24 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is not level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.
  • Adjoining rooms are not available.

You are on Level Change (Back Steps). Skip to the next section.

Level Change (Back Steps)

• There are steps to access this area / service.
• The steps are located at the rear of the building.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Level Change (Rear Windsor Building Rooms). Skip to the next section.

Level Change (Rear Windsor Building Rooms)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the rear of the Windsor Building.
• The ramp or slope is permanent.
• The width of the ramp or slope is 90cm (2ft).

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• Comments View
  • This ramp leads to rooms 18,19 and 20 in the separate Windsor Building.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is not a landing.
  • The lighting level is medium.
• Other View
  • The services on the floors which are not accessible are further rooms.

You are on Other Floors (Rear Stairs). Skip to the next section.

Other Floors (Rear Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting level is medium.
• Other View
  • The services on the floors which are not accessible are further rooms.

You are on Other Floors (Windsor Building). Skip to the next section.

Other Floors (Windsor Building)

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.
• Other View
  • The services on the floors which are not accessible are further rooms.

You are on Accessible Toilet (Main Building). Skip to the next section.

Accessible Toilet (Main Building)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • This accessible toilet is located to the rear of reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 64cm (2ft 1in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 180cm x 330cm (5ft 11in x 10ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 115cm (3ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 136cm (4ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a 3cm threshold in the doorway.

You are on Accessible Toilet (Windsor Building). Skip to the next section.

Accessible Toilet (Windsor Building)

• There are accessible toilet facilities within this venue.
• The accessible toilet cubicle was being used for storage at the time of the survey.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • This accessible toilet is located to the right of the stairs in the Windsor Building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 170cm x 170cm (5ft 7in x 5ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Main Building). Skip to the next section.

Standard Toilet(s) (Main Building)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located through the bar to the left past the piano.
  • The female and male toilets are approximately 16m (17yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Standard Toilet(s) (Windsor Building). Skip to the next section.

Standard Toilet(s) (Windsor Building)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the left of the Windsor Building.
  • The female toilets are 3m (9ft 10in) from the Windsor Building entrance.
  • Inside the venue, there is level access to the female toilet.
• Access to Standard Male Toilet(s) View
  • The male toilets are located through to the left in the Windsor Building.
  • The male toilets are 9m (29ft 6in) from the Windsor Building entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.

You are on Standard Toilet(s) (Baby Change - Windsor Building). Skip to the next section.

Standard Toilet(s) (Baby Change - Windsor Building)

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• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located to the right of the stairs in the Windsor Building.
  • The height of the baby change table once extended is 118cm (3ft).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • This facility is used for storage, it is made available when guests with wheelchair requirements are staying.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is not normally on duty.