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Culloden House Hotel

Culloden, Inverness, IV2 7BZ

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Access Guide

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Introduction

  • Services / facilities within the building include accommodation and the bar/restaurant.
  • Services / facilities within the grounds include the walled garden, garden mansion accommodation, tennis court and croquet lawn.
  • Comments View
    • The grounds are largely level surfaces with some easy slopes, although the path to the walled garden has 3 medium steps with no handrails.
    • These can be overcome by crossing on the grass.

Opening Times

  • The venue is open 24hrs.

Location

  • The venue is situated outside the centre of the village.
  • This venue is situated in Culloden.
  • The nearest mainline station is Inverness.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • The car park is either side of the building and Garden Mansion.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is loose chippings.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are archways to access either main car parks which may restrict access for some taller vehicles, although the garden mansion car park can be used instead.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 112cm (3ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 112cm (3ft 8in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located ahead as you enter.
  • There is / are 9 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Outside Access (Garden Mansion Room Entrance )

  • This information is for the entrance located at the front of the building to the left.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 110cm (3ft 7in) wide.

Level Change (Garden Mansion Room Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the room entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • The ramp/slope does not bypass the step(s).

Outside Access (Garden Mansion Entrance)

  • This information is for the entrance located at the front of the separate building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 87cm (2ft 10in) wide.

Level Change (Garden Mansion Entrance)

  • There are steps to access this area / service.
  • The steps are located ahead as you enter.
  • There is / are 3 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • Comments View
    • There are also 2 similar medium steps without handrails leading down to this area before the door.

Outside Access (Side Entrance)

  • This information is for the entrance located at the front of the building to the right.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 94cm (3ft 1in) wide.

Level Change (Side Entrance)

  • There are steps to access this area / service.
  • The steps are located ahead as you enter.
  • There is / are 3 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Reception

  • The reception desk is 6m (19ft 8in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are bright.

Level Change (Inside Access)

  • There are steps to access this area / service.
  • The steps are located leading down to the right of the building.
  • There is / are 8 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • Comments View
    • These steps lead to additional rooms and the female toilets.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • The bar does not serve food.
  • Full table service is available.
  • The nearest table is 14m (15yd) from the main entrance.
  • The distance between the floor and the lowest table is 52cm (1ft 8in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals.

Room

  • General Information View
    • The Tourist Board rating is 4.
    • There are 28 rooms in total.
    • There are 2 standard ground floor rooms.
    • There are 26 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 2 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 0m (0ft 0in) from the room entrance.
    • Some accessible rooms are located in a separate building from the main hotel.
    • There is not level access leading to the accessible room in a separate building.
  • Accessible Room View
    • The room number or room name viewed was Jasmine.
    • The width of the door is 75cm.
    • The height of the bed is 60cm.
    • The measurement between the bed base and floor is 38cm (1ft 3in).
    • Light switches are not within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 86cm (2ft 10in) (2ft 10in).
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 180cm x 450cm (5ft 11in x 14ft 9in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • The toilet seat is 39cm (1ft 3in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 85cm (2ft 9in).
    • The tap type is twist/turn.
    • There is not a mixer tap for the sink.
    • There is not a functional emergency alarm in the ensuite.
    • No emergency alarm is fitted in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 62cm (2ft 0in).
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is not a shower over the bath.
    • The shower head height is fixed.
    • The shower control type is lever.
    • There are handrails available.
  • Wheel In Shower View
    • There is not a wheel in shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is high.
    • The colour contrast between the walls and floor is high.
    • The colour contrast between the internal hotel room door and wall is high.
    • The colour contrast between the external ensuite door and wall is high.
    • Lighting levels are adjustable.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is high.
    • The colour contrast between the walls and floor in the ensuite is high.
    • The colour contrast between the dropdown rails and wall is high.
    • The colour contrast between the grab rails and wall is high.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 2.
    • The number of accessible rooms with wheel in showers is 0.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
  • Comments View
    • The shower has one medium step at its base.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are additional rooms.

Other Floors (Left Stairs)

  • Steps View
    • The floors which are accessible by stairs are LG-G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting level is bright.
  • Other View
    • The services on the floors which are not accessible are additional rooms and male toilets.

Inside Access (Garden Mansion)

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are adjustable.

Level Change (Garden Mansion Room)

  • There are steps to access this area / service.
  • The steps are located leading up to the bed.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Other Floors (Garden Mansion)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are additional rooms.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.