Buttermarket Shopping Centre

St Stephens Lane, Ipswich, Suffolk IP1 1DT

01473 281 580

enquiries@buttermarketipswich.co.uk

www.buttermarketipswich.com/

Guide Last Updated: 14/03/2017

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Access Guide

  • Services / facilities within the building include Ipswich Shopmobility, Cosy Club, Prezzo, Coast to Coast, Byron, Wagamama.

  • Monday 08:00 - 00:00.

  • Tuesday 08:00 - 00:00.

  • Wednesday 08:00 - 00:00.

  • Thursday 08:00 - 00:00.

  • Friday 08:00 - 00:00.

  • Saturday 08:00 - 00:00.

  • Sunday 08:00 - 00:00.

  • The venue is situated within the centre of the town.

  • This venue is situated in Ipswich.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Ipswich.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park is located at the rear of the venue.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 250cm x 475cm (8ft 2in x 15ft 7in).

  • The nearest Blue Badge bay is 2m (2yd 7in) from the car park entrance.

  • The furthest Blue Badge bay is 8m (8yd 2ft) from the car park entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is concrete.

  • There is not a road to cross between the car park and the entrance.

  • The car park does have a height restriction barrier.

  • The maximum height is 203cm (6ft 8in).

  • There is not a designated drop off point.

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  • This information is for the entrance located on St Stephen's Lane.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 140cm (4ft 7in) wide.

  • There are 4 medium steps with a handrail on the left directly in front of the entrance with level access from the right.

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  • This information is for the entrance located on Buttermarket.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 125cm (4ft 1in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located directly inside the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

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  • This information is for the entrance located in the car park.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 108cm (3ft 7in).

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 110cm (3ft 7in).

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  • There is level access to the service(s).

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • The floors which are accessible by stairs are B-LG-G-1.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are B-LG-G-1.

  • The escalators steps are clearly marked.

  • The head and foot of the escalators are not clearly marked.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is located inside the car park entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are B-LG-G-1.

  • The lift is 7m (22ft 12in) from car park entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 110cm (3ft 7in).

  • The dimensions of the lift are 180cm x 180cm (5ft 11in x 5ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 4m (4yd 1ft) from the car park entrance.

  • This accessible toilet is located on the lower ground floor.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from the management suite, on the first floor.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The door is light.

  • The dimensions of the accessible toilet are 200cm x 240cm (6ft 7in x 7ft 10in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 106cm (3ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary disposal units.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer can be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 75cm (2ft 6in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located on the lower ground floor.

  • The female and male toilets are approximately 4m (4yd 1ft) from the car park entrance.

  • An ambulant toilet cubicle with wall mounted grab rails is available.

  • Lighting levels are bright.

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  • On the lower ground floor, there is a separate baby changing facility.

  • The height of the baby changing table is 88cm.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • Large Print maps are available on the walls throughout the shopping centre.