Costa Coffee

5-6 The Maltings Shopping Centre, St. Albans, Hertfordshire AL1 3HS

01727 868 938

www.costa.co.uk

Guide Last Updated: 13/09/2013

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Access Guide

  • Monday 07:30 - 18:00.

  • Tuesday 07:30 - 18:00.

  • Wednesday 07:30 - 18:00.

  • Thursday 07:30 - 18:00.

  • Friday 07:30 - 18:00.

  • Saturday 07:30 - 18:00.

  • Sunday 10:00 - 16:00.

  • The venue is situated within the centre of the town or city.

  • This venue is situated in St. Albans.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest mainline station is St. Albans City.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 82cm (2ft 8in) wide.

  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • This venue does play background music.

  • Lighting levels are low.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • No chairs are permanently fixed.

  • The distance between the floor and the lowest table is 74cm (2ft 5in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Menus are available in Braille.

  • Menus are available in large print.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is light snacks.

  • The floors which are accessible by stairs are LG-G.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are deep.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

  • The services on the floors which are not accessible are the toilets.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • The accessible toilet is 12m (13yd) from the accessible entrance.

  • The accessible toilet is located to the left of the food counter.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The dimensions of the accessible toilet are 199cm x 150cm (6ft 6in x 4ft 11in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 58cm (1ft 11in).

  • The tap type is lever.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 56cm (1ft 10in).

  • There is a hand dryer.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the walls and floor is fair.

  • Wall mounted and drop down rails are available.

  • There are baby changing facilities in the adapted toilet.

  • .

  • Standard toilets are available.

  • The female toilets are located downstairs through the door on the right hand side.

  • The female toilets are 25m (27yd) from the accessible entrance.

  • Inside the venue, there is not level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located downstairs through the door on the right hand side.

  • The male toilets are 25m (27yd) from the accessible entrance.

  • Inside the venue, there is not level access to the male toilet.

  • Lighting levels are bright.

  • Baby change facilities are not located within the venue.

  • Staff do receive disability awareness / equality training.

  • Plastic cups are available.

  • Plastic cutlery is available.

  • Drinking straws are available on request.

  • Staff are trained to take TypeTalk calls.