Caffè Nero

30-32 Market Place, St Albans, Hertfordshire AL3 5DG

01727 899 392

enquiries@caffenero.com

www.caffenero.com

Guide Last Updated: 31/05/2021

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Access Guide

  • Monday 07:00 - 18:30.

  • Tuesday 07:00 - 18:30.

  • Wednesday 07:00 - 18:30.

  • Thursday 07:00 - 18:30.

  • Friday 07:00 - 18:30.

  • Saturday 08:00 - 18:30.

  • Sunday 08:30 - 18:00.

  • The venue is in a pedestrian area.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is St Albans Abbey.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Drovers Way Car Park.

  • The car park is located on Drovers Way.

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open towards you (pull).

  • The doors are double width.

  • The door(s) is / are heavy.

  • The door opening is 170cm (5ft 7in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is permanent.

  • There is not a level landing at the top of the ramp.

  • The ramp does not have handrails.

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  • There is level access to the service.

  • This venue does play background music.

  • Music is played throughout the venue.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • The following information is for the cafe.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the counter.

  • No tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is 2m (2yd 7in) from the main entrance.

  • The distance between the floor and the lowest table is 48cm (1ft 7in).

  • The distance between the floor and the highest table is 112cm (3ft 8in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are available.

  • Plastic / takeaway cutlery is available.

  • Drinking straws are available.

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is sandwiches, pastries, hot and cold snacks.

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  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on the left going up.

  • There is a landing.

  • The lighting levels are medium.

  • The services / areas on the floors which are not accessible are additional seating and standard unisex toilet.

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  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 13m (14yd 8in) from the main entrance.

  • The accessible toilet is located at the rear of the venue.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 155cm x 230cm (5ft 1in x 7ft 7in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is twist/turn.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted grab rails are available for the toilet.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is poor.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 95cm (3ft 1in).

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  • Standard toilets are available.

  • The unisex toilets are located on the first floor.

  • Inside the venue, there is not level access to the unisex toilet.

  • Lighting levels are bright.

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  • Staff do receive disability awareness / equality training.

  • A bowl of water cannot be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.