Abbey Theatre

Westminster Lodge, Holywell Hill, St Albans, Hertfordshire AL1 2DL

01727 847 472

manager@abbeytheatre.org.uk

www.abbeytheatre.org.uk

Guide Last Updated: 26/07/2017

Something changed?

Access Guide

  • The venue is situated within the centre of the city.

  • This venue is situated in St Albans.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest mainline station is St Albans City.

  • Monday 09:00 - 12:00.

  • Tuesday 09:00 - 12:00.

  • Wednesday 09:00 - 12:00.

  • Thursday 09:00 - 12:00.

  • Friday 09:00 - 12:00.

  • Saturday 09:00 - 12:00.

  • Sunday Closed.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 355cm x 555cm (11ft 8in x 18ft 3in).

  • The nearest Blue Badge bay is 24m (26yd 9in) from the main entrance.

  • The furthest Blue Badge bay is 45m (49yd 8in) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb between the car park and the venue.

  • The dropped kerb does not have tactile paving.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • Parking is free for the first 2 hours.

  • There is not level access into the venue.

  • The bell is in a suitable position to allow wheelchair users to gain access.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 112cm (3ft) wide.

  • There is a second set of doors.

  • The doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 92cm (3ft) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located to the left of the main entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There are steps to access this area / service.

  • There is / are 3 step(s) to the area / service.

  • Lighting levels at the steps are bright.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on the right going up.

  • The ramp or slope does bypass the steps.

  • The ramp is used to overcome the steps.

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  • The reception desk is 1m (3ft 11in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is infrared.

  • Staff are trained to use the system.

  • Lighting levels are low.

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  • Once inside, there is level access to the service.

  • Food is available from the bar.

  • Full table service is not available.

  • There is ample room for a wheelchair user to manoeuvre.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • The distance between the floor and the lowest table is 63cm (2ft 1in).

  • The type of food served here is drinks and crisps.

  • Full waitress service to bar is available on request.

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  • There are designated spaces for wheelchair users.

  • Designated seating is located the front of the auditorium.

  • This venue does not provide audio described performances.

  • There is a hearing assistance system.

  • The hearing system is infrared.

  • Staff are trained to use the hearing system.

  • A deposit is not required for the sound enhancement system.

  • There is a wheelchair to borrow.

  • To borrow a wheelchair,box office staff or the house manager.

  • Concessions are available.

  • Assistance dogs are allowed in the auditorium.

  • The accessible toilet is 8m from the foyer.

  • The accessible toilet is 20m from the auditorium.

  • The wheelchair user can transfer to a seat if preferred. The wheelchair will be stored in a cupboard next to the seating and the usher will be made aware.

  • Concessions are available for wheelchair users, but not companions.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.

  • This accessible toilet is located to the left of the main foyer.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The dimensions of the accessible toilet are 225cm x 180cm (7ft 5in x 5ft 11in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 76cm (2ft 6in).

  • The tap type is lever.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 44cm (1ft 5in).

  • There is a towel dispenser.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 110cm (3ft 7in).

  • There is a toilet roll holder.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the walls and floor is fair.

  • Wall mounted and drop down rails are available.

  • There are baby changing facilities in the accessible toilet.

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  • Standard toilets are available.

  • The female toilets are located to the right of the main foyer.

  • The female toilets are 8m (8yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located to the right of the main foyer.

  • The male toilets are 6m (6yd 22in) from the accessible entrance.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are bright.

  • Baby change facilities are not located within the venue.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • The Christmas show does put on a signed performance.

  • Plastic cups are available on request. Staff are trained to take TypeTalk calls.

  • Audio described performances now showing. Please call box office to find out dates.