Kyle Centre

203 High Street, Ayr, South Ayrshire KA7 1QT

01292 610 100

www.thekylecentre.co.uk

Guide Last Updated: 23/02/2017

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Access Guide

  • Monday 08:30 - 17:30.

  • Tuesday 08:30 - 17:30.

  • Wednesday 08:30 - 17:30.

  • Thursday 08:30 - 17:30.

  • Friday 08:30 - 17:30.

  • Saturday 08:30 - 17:30.

  • Sunday 12:30 - 16:30.

  • The venue is situated within the centre of the town.

  • This venue is situated in Ayr.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Ayr.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park is at the front of the venue.

  • The car park type is multi storey.

  • There are 0 designated parking bay(s) within the car park.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are uneven surfaces.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located to the front of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 150cm (4ft 11in) wide.

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  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 90cm (2ft 11in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • The ramp has a handrail on both sides.

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  • The floors which are accessible by stairs are G-1-2-3-4-5-6.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is medium.

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  • There is a lift for public use.

  • The lift is located to the rear of the shopping centre.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3-4-5-6.

  • The lift is 5m (5yd 1ft) from the car park entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).

  • There are separate entry and exit doors in the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • This information is for the entrance located to the side of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 145cm (4ft 9in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

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  • This information is for the entrance located to the side of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 150cm (4ft 11in) wide.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

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  • There is level access to the service.

  • This venue does play background music.

  • Music is played throughout the shopping centre.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are medium.

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  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are not clearly marked.

  • The lighting level is medium.

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  • There is a lift for public use.

  • The lift is located to the rear of the shopping centre.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 60m (66yd) from High Street entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).

  • There are not separate entry and exit doors in the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is low.

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  • The following information is for the restaurant.

  • Once inside, there is level access to the service.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 7m (7yd 2ft) from the lift.

  • The distance between the floor and the lowest table is 70cm (2ft).

  • The distance between the floor and the highest table is 70cm (2ft).

  • Menus are wall only.

  • Menus are available in large print.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is varied hot and cold meals.

  • Plastic cups are available.

  • Plastic cutlery is available.

  • Drinking straws are available on request.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 15m (16yd) from the lift.

  • The accessible toilet is located on the first floor.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens sliding.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 83cm (2ft 9in).

  • The door is light.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 230cm x 270cm (7ft 7in x 8ft 10in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 130cm (4ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are medium.

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  • Standard toilets are available.

  • The female and male toilets are located on the first floor.

  • The female and male toilets are 5m (16ft 5in) from the lift.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located on the first floor.

  • The height of the baby change table once extended is 88cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

  • This is by lift.

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  • Staff do not receive disability awareness / equality training.