93 Northbrook Road, Shirley, West Midlands B90 3LX
0121 745 9333
Guide Last Updated: 08/11/2017
Monday 08:30 - 18:30.
Tuesday 08:30 - 18:30.
Wednesday 08:30 - 18:30.
Thursday 08:30 - 18:30.
Friday 08:30 - 18:30.
The venue does have its own car park.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 271cm x 500cm (8ft 11in x 16ft 5in).
The nearest designated bay is 14m (15yd) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
There is a ramp or slope to access this service.
The ramp or slope is located off the entrance.
The ramp or slope is permanent.
The width of the ramp or slope is 180cm (5ft 11in).
The reception desk is 7m (22ft 12in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low height.
Lighting levels are bright.
There is a hearing assistance system.
The type of system is a fixed loop.
There is level access to the service(s).
This venue does play background music.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are bright.
There are accessible toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
The accessible toilet is 21m (23yd) from the accessible entrance.
The accessible toilet is located at the rear of the waiting area.
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens inwards.
The door is locked by a twist lock.
The dimensions of the accessible toilet are 164cm x 235cm (5ft 5in x 7ft 9in).
There is not a lateral transfer space.
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
The height of the toilet seat above floor level is 40cm (1ft 4in).
There is a hand dryer.
The hand dryer is placed higher than 100cm (3ft 3in).
The hand dryer is 113cm (3ft 8in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm (3ft 3in).
There is a sink.
The sink is placed higher than 74cm (2ft 5in).
The sink is 76cm (2ft 6in) high.
Staff do receive disability awareness / equality training.
Documents are not available in Braille.
Documents can be requested in large print.
A bowl of water can be provided for an assistance dog.
An assistance dog toilet area can be provided onsite.
A member of staff trained in BSL skills is not normally on duty.
Home visits / services are available.