Access Guide

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Getting Here

By Road View
- Silverburn Shopping Centre is located in the Southern area of Glasgow, located off Junction 2 of the M77.
  For Sat Nav users please use postcode; G53 6EW.
- There are 4 car parks located around the shopping centre; Multi-Storey Car Park, Green Car Park, Yellow Car Park and Red Car Park.
By Bus View
- There is a bus stop within 150 metres of the shopping centre.
- Stagecoach Routes include: X17
  The following First Glasgow bus services pick up and drop off at Silverburn: 3 - 10 - 49 - 57 - M6 - X8.
  The X8 is an express bus that is available from Buchanan Bus Station and Union Street.
  McGills Bus Services include; Number 3 Bus and Number 6 Bus.
By Train View
- The nearest Railway Station is Kennishead.
- For more information on National Rail Services please click here (opens new tab).

For the map of the Shopping Centre please click here (new tab).
There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
There is not an assistance dog toilet or toileting area at the venue/nearby.
There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Off the toilet area near the Level 0 car park entrance, between Marks & Spencer and Claire's.
The venue does not offer a quiet shopping experience.
Water bowls for assistance dogs are available.
There are mobility aids available.
The mobility aids available include mobility scooters, mobile hoists, wheelchairs and motorised wheelchairs.
To obtain mobility aids please contact Shopmobility.
Staff receive Disability Awareness and Equality training.
Staff receive Dementia Awareness training.
Staff do not receive Deaf Awareness training.

This information is for the entrance located next to the designated Blue Badge parking bays, on Level 0.
The entrance area/door is clearly signed.
This entrance sign says 'Shopmobility'.
There is step-free access at this entrance.
The entrance door(s) does/do contrast visually with its immediate surroundings.
The main door(s) open(s) automatically (towards you).
The main automatic door(s) is/are push pad or push button activated.
The push pad or push button is 100cm from floor level.
The door(s) is/are double width.
The width of the door opening is 180cm.
There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Comments View
- There is a 100cm high push pad button on the right when exiting.

The reception point is located to the left as you enter.
The reception point is approximately 3m (3yd 10in) from the Shopmobility entrance.
The reception area/desk is clearly visible from the entrance.
There is step-free access to the reception point.
There is a clear unobstructed route to the reception point.
There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
The reception counter is not placed in front of a background which is patterned.
The lighting levels at the reception point are good.
The height of the reception counter is 73cm .
There is sufficient space to write or sign documents on the counter.
There is a hearing assistance system at the reception point.
The type of system is a portable loop.
The hearing assistance system is signed.
Staff are trained to use the system.
The type of flooring in the reception area is carpet.
There is a waiting area close to the reception point.
Access to the waiting area is unobstructed.
The following types of seating can be found in this area; chairs with armrests.
There is sufficient space for a wheelchair user to use the waiting area.

There is not an/are not accessible toilet(s) available.
The nearest accessible toilet(s) is/are located within the Silverburn Shopping Centre, near the Level 0 car park entrance.

Standard toilet facilities are not available.
The nearest standard toilet(s) is/are located within the Silverburn Shopping Centre, near the Level 0 car park entrance.