Access Guide
Opening Times
- Monday 11:00 - 22:00.
- Tuesday 11:00 - 22:00.
- Wednesday 11:00 - 22:00.
- Thursday 11:00 - 22:00.
- Friday 11:00 - 22:00.
- Saturday 09:00 - 22:00.
- Sunday 10:00 - 20:00.
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Comments
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- Please note games after 20:00 are subject to minimum group size and must be pre booked.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Sheffield.
- There is a tram stop within 150m (164yds) of the venue.
- The name of the nearest tram stop is Castle Square.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 260cm x 500cm (8ft 6in x 16ft 5in).
- Standard marked parking bays are located on Bank Street.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Unmarked pay and display parking is available on Bank Street.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 86cm (2ft 10in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the doorway.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
Other Floors (Quasar Entrance)
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are bright.
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Comments
View
- These stairs are located ahead as you enter the main entrance and give access to the main service on the first floor.
Outside Access (Quasar Entrance)
- This information is for the entrance located on the first floor.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 160cm (5ft 3in).
Reception
- The desk/counter is 26m (28yd 1ft) from the Quasar entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service(s).
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are low.
Level Change (Laser Arena)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the laser arena.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the laser arena.
- There is/are 9 step(s) to the area/service.
- The lighting levels at the step(s) are low.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- The ramp/slope does not bypass the step(s).
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Comments
View
- The lighting levels in the laser arena are poor. There is ramped/sloped and stepped access in various parts of the arena.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located towards the rear of the venue.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are low.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.