Access Guide
Introduction
- Services / facilities within the building include 58 flats, 2 lounges, communal bathroom, laundry, guest room.
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Comments
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- Strand Court is arranged over 5 levels.
- The flats are self-contained with their own bathrooms and kitchens.
- Most flats have a private balcony.
- There are entrances from the front onto Plumstead High Street and to the rear from Strandfield Court.
- The two lounges are used for a variety of meetings and activities.
- The upper lounge, on level 2, is used several days a week by a lunch club.
- The lunch club is also open to non-residents.
- Symbols are based on the communal element of the venue.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Plumstead.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Plumstead.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 200cm x 400cm (6ft 7in x 13ft 1in).
- The nearest designated bay is 36m (39yd 1ft) from the rear entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the Strandfield Close entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
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Comments
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- The dropped kerb is steep.
- The road approaching the building and the car park have moderate slopes.
Outside Access (Front Entrance)
- This information is for the entrance located on Plumstead High Street.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 79cm (2ft 7in) wide.
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Comments
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- The door is operated by key fob or via the intercom from outside.
- There is a push pad to exit.
- This entrance opens onto level 1 of the building.
- The manager's office is next to this entrance.
Level Change (Front Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Outside Access (Rear Entrance)
- This information is for the entrance located facing the car park on Strandfield Close.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 84cm (2ft 9in) wide.
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Comments
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- The door is operated by electronic key fob or via the intercom.
- There is a push pad to exit.
- This entrance opens on to level 2 of the building.
Level Change (Rear Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
Outside Access (Level 3 Access Door)
- This information is for the entrance located from Strandfield Close.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.
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Comments
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- This door is a fire exit.
- It can also be used by residents to exit the building near to the Blue Badge parking bay.
- There is no dropped kerb in this area.
Level Change (Level 3 Access Door)
- There is a ramp or slope to access this service.
- The ramp or slope is located left of the entrance.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
- The width of the ramp or slope is 145cm (4ft 9in).
- There are steps to access this area / service.
- The steps are located front of the entrance.
- There is / are 3 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
- The ramp/slope does bypass the step(s).
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- There is a hearing loop in the ground floor lounge.
Other Floors
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Steps
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- The floors which are accessible by stairs are 1-2-3-4-5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located left of main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are 1-2-3-4-5.
- The lift is 8m (8yd 2ft) from the level 1 entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- There is a second lift at rear the rear of the building.
- This lift serves floors 3-4-5 only.
Level 1 Lounge
- The level 1 lounge faces onto Plumstead High Street.
- No tables and chairs are fixed.
- Most of the chairs have armrests.
- The height of the standard table is 68cm.
- There is a kitchen opening off the lounge for the use of residents or event organisers.
Level 2 Lounge
- The level 2 lounge is at the rear of the building.
- It has an internal balcony overlooking the level 1 lounge.
- The lounge entrance is 5m from rear entrance.
- The tables and chairs are not fixed.
- No chairs have armrests.
- The height of the lowest table is 68cm.
- There is a snooker table in the same room.
- There is a kitchen next to the lounge which is used by catering staff.
Other Floors (Lounge Stairs)
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Steps
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- The floors which are accessible by stairs are level 1 lounge - 2 lounge.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Guest Room
- The guest room is on level 4 of the building.
- It is bookable by residents for their guests.
- The entrance door is 72cm wide.
- The single-bed room has its own kitchen and bathroom.
Accessible Bathroom
- Accessible bathroom facilities are available.
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Location and access
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- It was possible to access the bathroom during the survey.
- The bathroom is unisex.
- There is no additional signage on or near the accessible bathroom door.
- The accessible bathroom is 5m (5yd 1ft) from the lift.
- There is level access to the accessible bathroom.
- This is by lift.
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Features and dimensions
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- A key is not required for the accessible bathroom.
- The door opens inwards.
- The width of the door is 76cm (2ft 6in).
- The door weight is heavy.
- The dimensions of the bathroom are 380cm x 210cm (12ft 6in x 6ft 11in).
- The bathroom has a non-slip floor.
- Floor manoeuvring space is clear in the bathroom.
- There is a functional emergency alarm available.
- Disposal facilities are not available.
- There is not a coat hook.
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Position of fixtures
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- There is not a hand dryer.
- There is not a towel dispenser.
- There is a wash basin.
- The wash basin height is 79cm (2ft 7in).
- The tap type is twist/turn.
- There is not a mixer tap for the wash basin.
- There are not mirrors in the accessible bathroom.
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Bath details
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- There is a bath.
- The height of the side of the bath from floor level is 48cm (1ft 7in).
- The height is not adjustable.
- A hoist is available.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is not a shower over the bath.
- There are wall mounted handrails available for the bath.
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Wheel in shower details
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- There is a wheel in shower.
- The shower head height is adjustable.
- The shower control type is lever.
- There is a flip-down/tip-up seat for the shower.
- The flip-down or fixed seat height is 41cm (1ft 4in).
- There are handrails available for the shower.
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Colour contrast and lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are low.
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Comments
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- The bath has transfer space on both sides.
- A key can be obtained from the manager to lock the door.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on level 1, near the entrance to the lounge.
- The female and male toilets are approximately 10m (10yd 2ft) from the level 1 entrance.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are medium.
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Comments
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- The toilets are spacious.
- There are fixed grab rails to both sides of the toilet.
- There are similar toilets on level 2, near to the lift and the lounge.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.