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Southend House

141-145 Footscray Road, Eltham, London, SE9 2TA

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Access Guide

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Introduction

  • Services / facilities within the building include 50 self-contained leashold flats in several blocks, communal toilet, kitchen and lounge.
  • Services / facilities within the grounds include a communal garden alongside the new build section.
  • Comments View
    • All the flats, except those in the Lodge have level or lift access.
    • The communal lounge is located in the new block towards the rear of the site.
    • There is a regular programme of activites in the communal lounge.
    • Some of the fitness classes in the lounge run by the NHS are open to non residents.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Eltham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is New Eltham.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Parking is not allocated for residents or visitors.
    • There is an easy slope from the car park to the pavement in front of the community lounge entrance.
    • The slope has a handrail to the right hand side going up.

Outside Access (Community Lounge and Office)

  • This information is for the entrance located to the left of the modern flat block. Follow the signs for flats 14 - 47.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 76cm (2ft 6in) wide.

Level Change (Community Lounge and Office)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp or slope is 100cm (3ft 3in).

Outside Access (Lounge Entrance From Courtyard)

  • There is not level access into the venue.
  • The main doors open by sliding.
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Lounge Entrance From Courtyard)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 110cm (3ft 7in).
  • There are steps to access this area / service.
  • The steps are located at the door threshold.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The steps are shallow.
  • The ramp/slope does not bypass the step(s).

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • The pictures show the lounge and the adjacent kitchen.
    • The seating is flexible and can be arranged as required.
    • All of the chairs have armrests.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Comments View
    • The picture shows part of the communal garden area around the buildings.
    • Benches are available.