Greenwich Square Health Centre

2nd Floor, Greenwich Centre, 12 Lambarde Square, Greenwich, London SE10 9HB

02083 126 090 / 6091

www.vanbrughgps.co.uk/

Guide Last Updated: 06/01/2017

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Access Guide

  • The Greenwich Square Health Centre is located on the second floor of the Greenwich Centre.

  • It incorporates the Vanbrugh Group Practice and clinics run by the Oxleas NHS Trust.

  • The contact details are for the Vanbrugh Group Practice.

  • The practice is able to offer pre-booked routine appointments during extended hours from 7.00 - 19.30.

  • Patients attending the Oxleas clinics do so following referrral from their GP.

  • Visits are by appointment only.

  • Please follow the link to the Oxleas trust for contact details.

  • Monday 08:00 - 18:30.

  • Tuesday 08:00 - 18:30.

  • Wednesday 08:00 - 18:30.

  • Thursday 08:00 - 18:30.

  • Friday 08:00 - 18:30.

  • Saturday Closed.

  • Sunday Closed.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Maze Hill / Westcombe Park.

  • The nearest underground station is North Greenwich.

  • The nearest DLR station is Cutty Sark.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 200cm x 500cm (6ft 7in x 16ft 5in).

  • On street Blue Badge parking is located on Hawthorne Crescent and Hazel Lane.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

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  • This information is for the entrance located in the courtyard at the front of the building.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 142cm (4ft 8in).

  • There is a second set of doors.

  • The door(s) open(s) automatically (away from you).

  • The door(s) is / are double.

  • The width of the door opening is 180cm (5ft 11in).

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  • The floors which are accessible by stairs are G-1-2.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

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  • There is a lift for public use.

  • The lift is located to the far side of the foyer as you enter.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is approximately 20m (21yd 2ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 110cm (3ft 7in).

  • The dimensions of the lift are 210cm x 140cm (6ft 11in x 4ft 7in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

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  • This information is for the entrance located on the second floor of the Greenwich Centre, ahead as you exit the lift.

  • There is level access into the venue.

  • Level access is via lift.

  • The main door(s) open(s) automatically (away from you).

  • The door(s) is / are double.

  • The width of the door opening is 190cm (6ft 3in).

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  • The desk/counter is 3m (3yd 10in) from the health centre entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is high (110cm+).

  • The desk/counter has a low (76cm or lower) section.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are not trained to use the system.

  • There are separate sections of the counter for Oxleas Clinics and the Vanbrugh GP Surgery.

  • The Oxleas desk is to the left and the Vanbrugh staff are to the right.

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  • There is level access to the service(s).

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

  • The Vanbrugh GP practice waiting area, consultation rooms and toilets are to the right from the centre entrance.

  • The Oxleas waiting area, consultation rooms and toilets are to the left from the centre entrance.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is no signage on or near the toilet door.

  • This accessible toilet is approximately 10m (10yd 2ft) from the health centre entrance.

  • This accessible toilet is located off the waiting area to the right of the foyer.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards and outwards.

  • The door is locked by a lever twist.

  • The width of the accessible toilet door is 93cm (3ft 1in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 210cm x 260cm (6ft 11in x 8ft 6in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 140cm (4ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the left.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 108cm (3ft 7in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is poor.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 95cm (3ft 1in).

  • There is a second, smaller accessible toilet (signed as accessible) opposite the one described.

  • This toilet has the tansfer space to the left.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is no signage on or near the toilet door.

  • This accessible toilet is approximately 25m (27yd 1ft) from the health centre entrance.

  • This accessible toilet is located to the left from the centre entrance.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards and outwards.

  • The door is locked by a lever twist.

  • The width of the accessible toilet door is 80cm (2ft 7in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 130cm x 230cm (4ft 3in x 7ft 7in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the right.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 110cm (3ft 7in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located to the left after the health centre entrance.

  • The female and male toilets are approximately 5m (5yd 1ft) from the health centre entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • An ambulant toilet cubicle with wall mounted grab rails is available.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the parent and baby room.

  • The height of the baby change table once extended is 72cm (2ft 4in).

  • Inside the venue, there is level access to the baby change facility.

  • The parent and baby room is located to the right from the centre entrance, off the Vanbrugh Practice waiting area.

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  • Staff do not receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service can be requested.

  • Home visits / services are available.