You are on Introduction. Skip to the next section.

Introduction

• Opening times vary depending on the ferries.
• NOTE - FEBRUARY 2018 - The lift for wheelchair access to the boat boarding point has been temporarily removed for refurbishment work. It is expected to be reinstalled in March 2018. Please contact the venue to confirm.
• Without the lift there is step-free access using the standard walkways, but these can be very steep depending on the state of the tide.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Greenwich.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Greenwich.
• The nearest underground station is Cutty Sark DLR.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Cutty Sark Car Park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• There is not level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• There is not a hearing assistance system.

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• Comments View
  • The ticket office is located on King William Walk.

You are on Level Change (Ticket Office). Skip to the next section.

Level Change (Ticket Office)

• There is a ramp or slope to access this service.
• The ramp or slope is located between King William Walk and the ticket office.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Pier Entrance). Skip to the next section.

Outside Access (Pier Entrance)

• This information is for the entrance located leading onto the pier.
• There is level access into the venue.
• The main doors open (no doors).

You are on Level Change (Pier). Skip to the next section.

Level Change (Pier)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the pier.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There is a standard and / or platform lift to access this service.

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• Comments View
  • The ramp varies from level to steep depending on the level of the tide at the time.
  • When the ramp is steep, the platform lift can be used.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on King William Walk.
• The lift is a platform lift.
• The floors which are accessible by this lift are King William Walk to Pier.
• The lift is 2m (6ft 7in) from Pier Entrance.
• The clear door width is 85cm (2ft 9in).
• The dimensions of the lift are 78cm x 132cm (2ft 7in x 4ft 4in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (Boarding Point C and D). Skip to the next section.

Outside Access (Boarding Point C and D)

• This information is for the entrance located on the pier.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door opening is 150cm (4ft 11in) wide.

You are on Level Change (Boarding Point). Skip to the next section.

Level Change (Boarding Point)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the pier to the ferry.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 85cm (2ft 9in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers can charge scooters or wheelchairs at the venue.

You are on Level Change (Waiting Area). Skip to the next section.

Level Change (Waiting Area)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the pier to the waiting area.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.