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Bromley, Lewisham and Greenwich Mind

54 Ormiston Road, Greenwich, London, SE10 0LN

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Access Guide

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Opening Times

  • Monday 09:30 - 17:30.
  • Tuesday 09:30 - 17:30.
  • Wednesday 09:30 - 17:30.
  • Thursday 09:30 - 17:30.
  • Friday 09:30 - 17:30.
  • Comments View
    • The centre may also be open outside of these times for special events/ courses..

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Greenwich.
  • The venue is situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Westcombe Park.
  • The nearest underground station is North Greenwich.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 80cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading up from Ormiston Road to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 120cm (3ft 11in).

Outside Access (Garden Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue, off the meeting hall.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are easy to open.
    • The door(s) is/are single width.
    • The width of the door opening is 86cm.
  • Ramp/Slope View
    • The ramp/slope is located directly in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 90cm (2ft 11in).
  • Comments View
    • To access this entrance please call to arrange a member of staff to meet you.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • Within the venue there are a range of rooms for private consultations and a meeting hall for larger group activities located on the ground floor.
    • There is a tea bar where clients may order drinks or make their own.
    • At the rear of the venue there is a garden used for relaxation and gardening courses.
    • In the main circulation areas there are handrails along both sides of the corridor.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15 steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are offices and some counselling rooms.
  • Comments View
    • All services are available by using rooms on the ground floor.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is written text signage on or near the toilet door.
    • This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
    • This accessible toilet is located at the rear of the meeting hall, at the rear of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 290cm x 165cm (9ft 6in x 5ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 115cm (3ft 9in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • Photograph 1-3 shows the bell for assistance if required.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located at the front of the building.
  • Home visits / services are available.
  • Comments View
    • Some staff will attend appointments in other venues in an advocate role, or carry out home visits.
    • Staff can refer clients with a hearing impairment to counsellors trained in BSL to avoid having an intermediary interpreter.